SIM cards & Porting

Yesterday morning I started the PORT with my PAC number

Hi there. I am in a similar situation. I transferred from O2. Yesterday morning I started the PORT with my PAC number and the text confirmed it would be done by the end of August. I have not had another text and I still have the EE number. How did it...

Resolved! Hi

I need SIM card contract

EE sim

Hi I don’t have network

Resolved! Transferred number to EE but not receiving SMS

Hello. I recently switched from Giffgaff to EE on Pay As You Go, which was initiated via a PAC code on the 16th of July, and then confirmed complete by SMS the next day. I’ve been receiving SMS from 150 fine, topped up with a pack, and I’m able to ma...

Resolved! Re: eSim activation without my old phone

I have same issue been locked out of apple account because I need a code from my number but can’t get it coz I had a eSIM and deleted it from my phone tried to reactivate the eSIM but need a code again to activate it. I’ve ordered a physical sim will...

Keeping my old number

I’ve done my PAC but nothing seems to be working

SIM serial number

Hi,The app wants my SIM serial number and im not sure where it is on the SIM. Ive tried the number on the old plastic card surrounding the SIM before it was popped out, and that didnt work.I found the ICCID via an Android app and tried the last 12 a...

Resolved! Changing number

I’ve brought an EE sim plan, And I used to have an O2 sim. I said to keep my old number But it says it’s going to transfer like a month later instead of a couple days? I’ve got a new number with the sim, but I want my old number, I don’t know what to...

Resolved! Trying to return an unwanted SIM

I want to return a SIM that I am not going to use (long story, but very unhappy). I was told to download the Contract Withdrawal Form. To get to the form I need to enter the 1st and 3rd characters of my password. I've never been given or set up a ...

Resolved! Wife has a problem with Sim and I am currently abroad

My wife's phone and sim is on my ac**bleep**. I am currently in Brazil. As I am the account holder , the shop she popped into in order to resolve the issue would not help. I have tried the contact number within the EE app , but i cant get through to...

SIM cards & Porting

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