SIM cards & Porting

Replacing Sim card with E-Sim

My physical Sim card will not work properly on my S21. Re-inserting will sometimes work for around 10min then disappear again.I've no access to an EE shop for a week. I cannot contact EE because I need to call them which obviously I cannot do ‍How ca...

Resolved! Number transfer

I'm having this problem too, did you resolve it?

Resolved! New Sim, Can't activate

Hello! I wanted to swap to EE from anothernetwork. I know I need to get an EE number before I can port over my old number. However, I popped the new sim in that I got at the shop and I can't activate it.I see the EE symbol in the corner of my phone b...

Sim not working after using eSIM abroad.

My EE sim is in my phone and was working fine while abroad. I later activated a Holafly eSIM to use in Thailand. On the plane back to the U.K., I deleted the eSIM. But now my regular EE sim doesn’t work at all. I can’t call 150 or use my EE account a...

Resolved! Changing phone brands

I want to buy something different from samsung can I buy I.e. say Motorola and still use my EE sim and phone number

My sim isn't working

Hi my sim isn't working please assist

Resolved! SMS not arriving, ported lyca to ee.

I ported my lyca SIM to EE on Thursday, they asked me wait for 24h until the process is complete.And after that , I can now make and receive calls but SMSs are still no arriving?? Need OTPs from time to time, become a headache. If anybody knows what'...

Number Port from VOXI

So I received and activated my SIM today and upon activation, received the following message: Hi from EE. Well transfer your number by 6pm on {DD/MM}. Thanks. No date was specified, only the format was given. I had input my PAC code when placing my o...

Resolved! Just some questions

I activated my new EE SIM card yesterday, I have already entered my pac code online while ordering so was told it should just happen within 24 hours automatically, I’ve been using the new sim since I didn’t really need to be using the old one when wi...

Resolved! SIM problem

Hey, I have the same problem. Converted DIM to eSIM. Couldn’t receive or do phone calls. then I was advised by EE staff in the shop to order a physical SIM card and the problem still exists. Npw I can’t convert the new SIM card to eSIM without a ba...