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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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New sim card - No Service

Ordered a new sim card as the previous sim was faulty. Have been sent a new card. However, after inserting into the phone it repeatedly showing as "no service". Can you help resolve this issue? I am unable to call EE or receive texts as there is no s...

Not eligible for a 2nd sim on my account

Hi,I’ve just moved over to EE from BT as BT have partnered with EE and are no longer offering new contracts. I’m happy with my new device and the service I’ve received so far but I’m looking to add an additional sim to my account for my son. EE say I...

Nosteb90 by • Explorer
  • 349 Views
  • 3 replies
  • 1 Helpful

Resolved! How to get a replacement SIM card without text?

Hiya my SIM card randomly stopped working and wouldn’t reset or find my network provider ?? Took it out to see scratches from wear and tear after almost 2 years in phone - why would that happen? how do I get replacement sim quickly without text becau...

EstherA_ by • Explorer
  • 295 Views
  • 2 replies
  • 2 Helpful

Resolved! Re: Number port complete but not working

I am having the same problem.  I transferred two mobile phone numbers from BT.  I received SIM cards that were supposed to be activated. I had to call three times to get the PAC Code to work from BT, but the line wouldn't work on the temporary number...

IC53 by • Explorer
  • 606 Views
  • 5 replies
  • 0 Helpful

Sim locked and how do i get PUK Code URGENTLY?!!

Hi.please can someone help me I have tried everything I can think of. I put my old sim into my new device and thought all was OK until I realised my phone is dual sim and I Had put the sim in the wrong slot than my phones settings were set for. I rem...

SYD07 by • Contributor
  • 1848 Views
  • 23 replies
  • 5 Helpful

Resolved! I need my stolen phone number xxxxxxxxxxx

Somebody please respond, I need PAC Code, I have a new phone and it's great, my other phone was stolen, sim and data too, I put in a Claro sim, I can get online, but can't use WhatsApp, the Royal Bank of Scotland, or my wise account they all function...

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