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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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No service SIM - replacement

I have a SIM that I use in my old phone and it is a pay as you go, unregistered number (not connected to an EE account). All of a sudden it has stopped working and I know it is definitely the SIM as I have tested various methods to see if it is my ph...

Resolved! problems porting old number

I got a sim only contract last Saturday and they started the porting process from vodafone in the store. I tried the sim for an evening and it worked fine.The following Thursday my old sim was shutoff so I put the new sim back in and it didn't work. ...

farmer24 by • Investigator
  • 502 Views
  • 5 replies
  • 0 Helpful

02 to ee

Hi everyone was just wondering a rough time for a number to be brought from 02 to a new EE account thanks 

Number not ported fully for text messages

I transferred from another network and wished to keep my number. The number should have been transferred a month ago, mostly it was, but not entirely. I can receive calls as normal and when I call  out it shows the number I am keeping, the correct on...

Resolved! stac is not correct

Hi, it is my first experience with EE - just bought a new SIM card - at it is VERY frustrating. I want to keep my number from the old operator but in the EE form they say that both my PAC and STAC are not correct. I am copying from the message in the...

irene333 by • Investigator
  • 913 Views
  • 20 replies
  • 15 Helpful

I’m in the same boat lebara still not working 

Sue523 by • Visitor
  • 280 Views
  • 1 replies
  • 0 Helpful

Resolved! Number Porting

Hi,I have read a number of posts already on the number porting process and some of EE's own help articles which were confusing slightly.I am here because this old brain would just like to get some clarity if I can please?I got my EE sim Saturday morn...

Derek_W by • Investigator
  • 1543 Views
  • 13 replies
  • 2 Helpful

Porting old number to EE

I bought a PAYG phone with an EE SIM and am trying to port my old number from Three. I have the PAC code and am filling in the online form, I'm receiving the authentification text but then when I enter the old phone number there is a message saying i...

hazelnut7 by • Investigator
  • 1395 Views
  • 3 replies
  • 2 Helpful
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