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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! Sim

Hi, If I got a new sim and I don't want my existing number on there. I have another number that I want to put on for that sim. How do I do that?

Neeta01 by • Investigator
  • 997 Views
  • 18 replies
  • 4 Helpful

Retaining my mobile number

Hi can you please help me. I changed my sim from EE to Talk mobile . I provided STAC number to new provider but could not get PAC from EE . Now i could not retain my previous number with EE , it might lead to huge problem for me. Can any one tell me ...

Moving from 02 to EE and Porting Number

I recently moved back from O2 to EE and ported my existing number. I have been advised that when I am sending messages this is still using the temporary number and not my ported number. This only seem to be when texting messages as phone calls is oka...

wright1e by • Investigator
  • 811 Views
  • 6 replies
  • 1 Helpful

Resolved! No eSIM QR code, no contact from EE

I have signed up for a second eSIM 5 days ago via the EE App to set up a work phone. Only after signing up I was told I had to call the guides in order to process the order (the guide was excellent, by the way).After this I was told to wait up to 48h...

Switching from smarty

Hello, I just got a new EE sim, I want to switch from Smarty to EE and maintain my current Smarty Number but I’m having issues and EE is not accepting the PAC number I submitted what can I do? 

Keziah20 by • Explorer
  • 503 Views
  • 1 replies
  • 4 Helpful

Been sent wrong ee sim

Ive been sent an additional sim as I'm on eeone essential sim. So got extra 1 for my friend. But the sim sent out is the wrong sim so I rang ee to cancel the ee sim. So they sent me in post the correct sim. But have taken the right sim off the app. 

Resolved! Thinkware T700 connected dashcam and new EE SIM

Hi All,Vodafone shut down their connected SIM service last year, which ran on my dashcam, and as such, I just added a new data-only SIM to my EE account to replace it.  So far, after much struggling, I've found that I need to re-register the new SIM ...

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