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How do I buy an esim!?

Suzynic
Visitor

I want an esim for just one week whilst I'm on holiday.  I already have a physical sim with Giffgaff.  I've got a physical sim with EE but I've not used it.   No information on the website or app.   From what I've read I can only have an esim if I take out a contract?

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

Yes, for an eSIM, you'd need to take out a contract. For a contract it'll need to be for at least a month. There's no eSIMs on PAYG.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

Yes, for an eSIM, you'd need to take out a contract. For a contract it'll need to be for at least a month. There's no eSIMs on PAYG.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Northerner
EE Community Star
EE Community Star

Hi @Suzynic 

You cannot have an esim on PAYG. 

If you intend to use the PAYG SIM then this needs to be activated on the UK EE network before you go.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.