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The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! SIM Card

I ordered a SIM card for my daughters phone, after the old sim card stopped working.  I've put the new SIM card in, and it now recognises that it is an EE card, but it says Emergency Calls Only.  Do I have to wait 24 hours for it to activate, or is t...

Resolved! Smashed I phone 13 no sim

Hi, my daughter has smashed her i phone 13 to bits, it has no sim.  We have an old SE how do i connect her number and data to the SE phone? I have no idea...  Her upgrade is due May. Thank you

Abersoch by • Investigator
  • 273 Views
  • 1 replies
  • 2 Helpful

Resolved! New customer - need eSIM

Hi thereI'm a GiffGaff customer with an eSIM on an iPhone 16 Pro Max.I just now created an account with EE for an Unlimited SIM plan / £27.00 / 24 months.But when I signed up there was no option to ask for an eSIM?It says a physical sim will be sent ...

sleepykaz by • Investigator
  • 691 Views
  • 8 replies
  • 7 Helpful

EE won't give me a PAC code

Good evening everyone I'm hoping someone can enlighten me and explain to me and give me an explanation. My contract expires in 12 days and I have already given EE 30 Days Notice due to not agreeing on a new contract so today I requested a PAC code an...

Dazza1504 by • Investigator
  • 5200 Views
  • 8 replies
  • 1 Helpful

Resolved! eSIM Help

Hi,  Ive converted my sim to an eSIM. I now have no signal and keep getting error activating messages. I’m trying to do this via EE app, additionally but they’re trying to text me a code but I can’t get this with no signal. I had no signal issues pre...

Resolved! Convert my nano-sim to esim

Hi friends,I have just started using the new iPhone and I want to convert my ee nano sim to eSIM in order to use my ee number. And I can not find any ‘covert to eSIM’ settings that can help me.Bests,Dean

deanyin by • Investigator
  • 613 Views
  • 3 replies
  • 1 Helpful

Converting to esim

Hi,I live most of my life overseas but fly in and out of the UK to visit relatives. I have always kept an EE sim in my phone for when I come back. I think I have been with EE almost since day 1. Of course, I use pay as you go with I just upgraded to ...

Phone not working ?????

My mobile phone isn’t working.i spoke to someone yesterday and reported that I HADNT ordered a replacement e-sim so this was blocked and an investigation started into where the request came from.today my phone isn’t working and I can’t even call 150 ...

JORBIE by • Visitor
  • 279 Views
  • 1 replies
  • 1 Helpful

eSIM

I received my new phone today and I could not transfer my esim over, now neither device has a sim in it. Have been trying for hours now its not on either so I can’t even order a new one without waiting on the phone for an hour too speak too someone. 

Wyremill by • Visitor
  • 351 Views
  • 1 replies
  • 0 Helpful
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