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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Switching to EE

Good evening,I recently switched to EE from another company and kept my phone number. The new SIM card I got had a different number, but my original number still worked. However, now I'm having trouble with iMessage and FaceTime. It seems like these ...

Resolved! SIM card

My phone wont pick up EE signal, took it to a repair shop and told me it`s the sim card faulty, could I have a new one and will I keep my number?

AL33 by • Visitor
  • 478 Views
  • 1 replies
  • 2 Helpful

Poor Customer Service

Is anybody else experiencing poor customer service from BT/EE and feel like they are being fobbed off at every opportunity?Has anybody managed to successfully register a formal complaint in the last four weeks?Are you experiencing wait times of over ...

Resolved! Porting within EE.

I have a sole ee account and my partner has a sole ee account.  one of my phones is on her account (and is out of contract) but I want it to be on my account.  if I get a porting code (i.e. get her to get me a porting code), can i then use this code ...

Resolved! Sim not activating - Sim only plan

I have just moved to EE and originally asked for an e-sim for speed of change over but it wouldn't work with my handset (which is unlocked) so went back and ordered a physical sim but this sim will not activate - could that be because I have an e-sim...

Resolved! eSIM stuck at activating

I have same issue.   Existing SIM is giffgaff and works just perfectly.  However I now want a second line (this for business) and my firm has sent me a QR code for EE.   This gets stuck at the final 'activating' stage.  Has happened with three differ...

Carpmawj by • Visitor
  • 832 Views
  • 1 replies
  • 2 Helpful

SIM Only Bills

Hi - I have an EE mobile (SIM only) and am charged separately for a SIM card to control a set of security gates.  I know the phone number for the gate SIM, but don't have an EE account number for it and never receive a bill for it. Every contact I tr...

SussexAl by • Visitor
  • 481 Views
  • 1 replies
  • 2 Helpful
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