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eSim and normal Sim?

Razboy
Valued Contributor
Valued Contributor

I recently upgraded my iPhone 12 to a 16Plus. The new phone is eSim and I understand the Sim in my old phone is now inoperative. Does the new phone also carry a physical Sim? I am thinking that if I have a problem with  the new phone i have no way of using an older phone that I keep for emergency backup........Previously I was able to move the Sim card into the backup phone.............

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Razboy   is there a small hole on the side of the iPhone 16 ? if there is you put the Sim pin in there with a push and take the SIM card tray out so you can put your Sim in it.    You don’t have to use the eSIM, if you’ve transferred to the eSIM already you’ll have to request a replacement SIM card 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Razboy   is there a small hole on the side of the iPhone 16 ? if there is you put the Sim pin in there with a push and take the SIM card tray out so you can put your Sim in it.    You don’t have to use the eSIM, if you’ve transferred to the eSIM already you’ll have to request a replacement SIM card 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
bristolian
EE Community Star
EE Community Star

@Razboy wrote:

I recently upgraded my iPhone ... Does the new phone also carry a physical Sim?


Apple support lists SIM sizes for their whole range... https://support.apple.com/en-gb/118569