Content lock

[Dionomics]

Pls guys how do I remove content lock from my ee phone

[Northerner]

Hi @Dionomics 

Please read here: https://ee.co.uk/help/security/staying-safe-online/switching-content-lock-on-or-off

If this does not work then you'll need to go into an EE store with ID. 

Thanks 

[XRaySpeX]

@Dionomics : Are you on contract or PAYG?

• On Contract: Follow Switching Content Lock OFF or ON .
• On PAYG: You can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18. Alternatively you can visit an EE store with some photo ID.