Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 9640 Views
  • 1 replies
  • 3 Helpful

Broken charger on phone

I am having problems with charging my phone due to port damage, I have three months left in contract how do I get a new phone 

No signal in my area CR5 3EG

I have had no signal in my area CR5 3EG for over 24 hours everytime I check the signal checker the time to be fixed goes up first 6 hours then 11 hours then 14 hours and I check this morning and it is now a futher 16 hours. 

Roaming

Hello,I am currently in Greece with my boyfriend and his phone does not work at all. Data roaming is set to on, roming is set to on, the phone has connected to the local mobile network and shows a signal but it will not allow him to make calls or tex...

Resolved! Using phone in Japan

Hi! my daughter is going to Japan and we are trying to find out:A. If she will be able to use her iPhone in JapanB. Is there an add on we can buy that will mean she can use her phone (calls, texts, data) as normalI called EE and the lady I spoke to d...

Drewbags by Visitor
  • 32641 Views
  • 5 replies
  • 9 Helpful

Using my mobile in Bosnia and Herzegovina

Hello there,I'm travelling to Bosnia and Herzegovina via Croatia next week, and need to be able to make calls and send text messages.The EE website suggests a '60 minutes anywhere' add on, for calls and texts for £13.03 per month. I would only need o...

Gerard14 by Explorer
  • 6457 Views
  • 3 replies
  • 0 Helpful

EU Roming

I have EU Roming included in my package but on my return I have been charged for data on 3 occasions. Why would this be?

Dave2023 by Visitor
  • 424 Views
  • 1 replies
  • 0 Helpful

Wi-Fi on London Underground connected but not working

I recently rejoined EE. Today I was on the underground and at every station my iPhone connected to EE auto Wi-Fi but the connection never worked - nothing would load or work and eventually any webpage would say there was no internet connection. There...