Abroad with no ability to make or receive calls

[GA1970]

So I travel all the time with my job but before this trip I updated my contract and the guy has totally messed everything up to the point that I can’t make or receive any calls/texts .

From what I can tell there is no way to get hold of EE except by calling which is exactly what I can’t do!!!! 
Anyone any ideas on how to reach EE when your phone actually doesn’t work??!!

[bristolian]

Does your phone show a connection to any local networks? Are you able to connect to any manually?

If not, this would suggest roaming has been deactivated - travelling abroad without this does cause a catch-22 situation.

Other users have been able to use a web-calling app such as Skype, to call CS on +44 800 0798586 over a working WiFi internet connection.

[XRaySpeX]

Are you on contract or PAYG? Did you use that SIM for making calls or texts in UK before you left to go abroad?

If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.

Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto. Otherwise you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.