Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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SMS texts I send cannot be received by anyone

I'm with EE and my and my SMS texts cannot be received by anyone. I have a Moto G73 5G phone. RCS works fine and so do phone calls. I can receive texts from everyone. My SMS texts appear to send on my phone ( no failed delivery message) but the perso...

balls3 by Visitor
  • 336 Views
  • 2 replies
  • 2 Helpful

Bad call quality

HiI purchased an iphone14 in June this year  from EE and have since been experiencing really bad call quality- loss of sound on outgoing calls for receiver and robotic /garbled speak both incoming and outgoing. Affecting calls experienced both home a...

X33CLE by Investigator
  • 900 Views
  • 3 replies
  • 0 Helpful

Re: Cannot make calls in Nigeria

I discovered as well that I can only receive calls but make calls to a Nigerian no. I don’t think that is fair. This should be looked into. It defeats the purpose of roaming your line if you can’t make calls locally without getting a new sim here.

Onyediv by Explorer
  • 441 Views
  • 3 replies
  • 0 Helpful

US phone service not working

So angry - stuck in the US with a phone not working for the second time in a month, despite ee assuring me it would work this time. It's basically impossible to contact them from abroad when phone not letting me make calls - I can receive whatsapps e...

network connection failed

I don't seem to be able to send and receive any texts, not just automated ones. My sim card can't connect to any network. I tried automatic network, it didn't work. then I tried to manually connect to available networks, it failed too.I don't know wh...

artima by Explorer
  • 570 Views
  • 3 replies
  • 1 Helpful

Roaming v spend cap

Hi allI'm not paying extra for roaming, because that's basic theft.I have my spend cap set at zero, so can I safely leave my phone connected while abroad to receive any texts? What will happen to people who call me? Previously I've been charged for t...

EAB25 by Established Contributor
  • 3718 Views
  • 10 replies
  • 3 Helpful

Re: Spending cap

Hii have just upgraded and part of my new contract is free data roaming abroad. I have a zero spend cap but you say this has blocked my data roaming abroad - how can I resolve this please?