Not receiving OTP on EE since porting from O2

[Jskai]

Having same problem here, unable to get my OTPs after porting from Three Mobile. Can receive and send texts. What is the issue with OTP and what is the solution? I'm a deaf person so please don't ask me to call 150.

[Leanne_T]

Hi @Jskai 

Thanks for coming to the community. 

How long ago did the number transfer complete? 

Have you restarted your device? 

Leanne.