Wifi calling not showing

[Reesy71]

Hi all, i have a galaxy s23+ but its not showing wifi calling, either on my data, my home wifi (BT) or any wifi i get.

Thanks all.

[Leanne_T]

Hi @Reesy71 

Thanks for coming to the community. 

If you go into Settings, Connections, WiFi and WiFi Calling, are they both turned on? 

If so, can you turn both off and restart the phone and then back on again to see if this helps get you connected to the WiFi network? 

Leanne 🙂

[Reesy71]

Hi, there is no option for wifi calling, it just isnt there..
Ive reset network settings, restarted my phone lots of times still no wifi calling option

Sent from Outlook for Android<>

[Leanne_T]

Hi @Reesy71 

Where did you purchase the device? 

Are you using a pay as you go or pay monthly SIM? 

Leanne 🙂

[Reesy71]

Purchased direct from EE last august, on contract, 100gb.

Sent from Outlook for Android<>

[Leanne_T]

Thanks @Reesy71 

I would advise calling us on 150 and selecting technical support, our tech guides will get this looked into for you. 

Leanne 🙂