Mobile Services

Resolved! Roaming not working

Hi, I am in Spain, I have a 4g signal and can make calls and texts. But cannot use the internet or WhatsApp at all. I have the roaming package . I have roaming turned on and I have checked the EE app to confirm I have roaming. What is happening? I fe...

Roaming down from n Spain

Cost to call Vancouver

I would like to be able to call a mobile number in Vancouver. How much would this cost to add this to my Plan?

Re: You have dialled an incorrect number - but it is correct!

I m also facing the same problem I cannot contact my manager. I have also call 322 on last Friday they said issue will take 48 hours to fix . But still not fixed

Picture messaging charges when I haven't sent pictures?

Every now and again I get charged for picture messaging when I haven't put pictures on messages.What's going on.

Booking sheet/delivery label not loading

Hi, I have booked a repair via DPD courier who will collect my broken phoneThe link I was provided with to print the booking sheet/print label gives an error and I have tried several browsers and devicesHow can I print this off please? I'm anxious th...

Resolved! Straight to answerphone

From home, any calls go straight to my answerphone. I use an iPhone 11, with WIFI calling turned on. I get three bars on my phone settings. I am missing lots of calls. Anyone got any answers please? Thx

Resolved! Re: Going to Spain

Hello if this true I need to contact EEas my phone never worked in Spain

Why do i get charged for roaming but the network didn't work at all.

Resolved! Re: Roaming abroad

Hey,I am PAYG and am heading to the USA. How do I go about setting up my phone so I can call/message home when I am away please?Do I have to buy a pack or just make sure roaming is on and I get charged when I use it?Does it automatically work abroad?...

Mobile Services

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