Mobile Services

Re: You have dialled an incorrect number - but it is correct!

We are also having this problem, from EE it states invalid number but from a vodafone mobile we can dial the number without issue.

Re: US phone service not working

I am able to use roaming data but not receiving or able to send calls or texts. Have tried manual with no luck.

Not receiving text message in Kenya

Why is it when I put my Uk simcard on I don’t receive any messages . I was trying to get a code sent from my email but not receiving texts

Resolved! Re: Roam Abroad Pass in USA

I have spoken with EE customer service and they have confirmed that while in the USA with a Roaming Pass the following applies:data allowance the same as in the EE UK contractcalls and texts to the UK the same as per contract, hence if unlimited here...

Resolved! EU Roaming

Hi, Im with a phone plan that has the EU roaming addon for £2.29 per day listed as active, but im not sure what this does and why I have it? I live in the UK so why do I need EU roaming? Thanks

Hearing my voice messages

Hi, I just switched from BT to EE. All good except: with BT, I would call 1571 to hear my voice messages. Now I get "This number is not available from this network." I know I have a voice message. How can I listen to it? Thanks

Resolved! Re: Not receiving calls or texts

I am receiving texts but all incoming calls all go straight to EE voicemail, have tried phoning techies but they have no answer at all, it's dire. A complete disaster.

100 texts to use abroad

I was sold 100 texts to use in Thailand by EE but now I'm here I'm unable to connect to a network my sim does not allow it so I'm unable to send or receive texts.

Roam in EU purchased but no data?

Hello! Just landed in Germany with plenty of data on my pay as you go pack and £10 ready to go. Texted ROAMEU7D and got the "great news" that I have access to my EE allowances, but sadly no luck. No data to access my ee account or anything else. ...

Roaming

The instructions are to text "Roaming" to 150 to determine if Roaming is turned on or what else to do. But for me this does not work, no reply to the text, nothing happens. And the online help is no use, it doesn't understand the question and just re...

Mobile Services

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