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Discussion about Mobile services, like roaming, calls, messaging etc

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Pin questions.

Keep getting message suddenly saying pin changed for no reason and number to call: 0800 079 8586  exact text message says.Hi from EE. Your PIN is . If you're not currently discussing your account with us, please call 0800 079 8586. Thanks.(Left pin b...

CarlH1 by • Established Contributor
  • 1732 Views
  • 1 replies
  • 2 Helpful

Re: Voicemail alert but no voicemail messages

I have the same issue. The moment I sorted an upgrade with EE, my old phone showed a voicemail alert but there is no voicemail. The new phone arrived and it also shows the red dot on the phone icon but there is no voicemail. However, I have called my...

Re: Contacting EE from abroad with a phone that won't work

I have the same problem, normally in the US my phone works fine, now while texts work the phone won't work at all. I want a Chat conversation with ee but the link you provided to https://ee.co.uk/contact-ee has no "Start Conversation" function that I...

AndyM12 by • Investigator
  • 786 Views
  • 14 replies
  • 1 Helpful

Resolved! Not receiving txt messages

Hi, my wife and I have both got new EEsim cards..problem were both having is not receiving txt messages from some of our contacts where as before we had no issues..   can anyone help....

Kerno61 by • Investigator
  • 503 Views
  • 6 replies
  • 5 Helpful

Cant make call while aborad.

Currently in the canaries islands (spain) and i am unable to make calls out. I have a add on which lets me use my plan as i would at home. Any help or advice would be really helpfull.

Lee6197 by • Visitor
  • 338 Views
  • 1 replies
  • 2 Helpful

Re: Charged for group texts as picture messages

Same for me, I have recently moved over from Plusnet, this is my second bill, first month okay, this month extra charges for picture messages !! I can't see an itemised list on my bill so I can't work out when these picture messages were sent and who...

Robbers by • Explorer
  • 459 Views
  • 3 replies
  • 2 Helpful

Resolved! Roaming whist in Australia

We are going to Australia for 7 weeks . If I buy international roaming  at £25 per month and additional data ie 5 Mb at £13.02 per month.  Will the additional data work in Australia like my existing data allowance?   Also if I cancel the addons mid m...

JB1070 by • Visitor
  • 467 Views
  • 4 replies
  • 2 Helpful

Mexico

Can someone at Ee help we are in Mexico and have no services at all so can’t contact Ee through the normal Chanel’s. 

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