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Community Activity
No Longer getting 4G+
Basically since 4g came to my area its been 4G+ but a few months ago, there was an issue in my area which took about a day to fix but since the fix im only getting 4G and not 4G+. I've noticed that the speeds have been lower too, the mast at my paren...
New Sim
I ordered a new pay as you go sim on Monday and it arrived yesterday but you sent me a dead simAnd I'm new customer
No Internet
They are robbing me, I have no internet, they debited 31 pounds from the 35 pound package plan and I have no internet, I can't make calls, what is happening????? No one helps me with this support, I don't know what to do anymore.
Resolved! TNT Sports
I have a mobile plan with EE and I’m wanting to add TNT Sport as an Add on.On the Help pages it says that you can only watch TNT Sports through EE on a device that has an EE SIM card. But on the same page it says you can watch TNT Sports on Apple TV,...
Resolved! Ordered a Phone Contract, upfront payment got taken, no email confirmation.
Hiya, I recently ordered an Iphone 15 Contract on the EE website, its taken the money out of my bank account but i have had no confirmation email at all. It just refreshed the page when the payment was approved.
No confirmation
I have just ordered the iPhone 16 pro max however have not received confirmation however money has been taken out of my account.
Please increase EE SIM capacity
I recently switched to EE from O2 and have encountered an issue with contact storage. My previous O2 SIM allowed me to store up to 250 contacts, but my new EE SIM is limited to just 150. This restriction prevents me from saving all my important conta...
Unable to activate Apple TV+ subscription
I have just switched to EE broadband and TV and can apparently get six months of Apple TV+ for free. However, whenever I try to activate this in the EE app, I get an error message at the point when it will apparently take me to the Apple website to s...
