Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I have been bard from my phone as I’ve been in Portugal since February 10th unti

Lesleykay1956
Visitor

‎19-02-2024 06:26 PM

Why has my phone been bard whilst I’m in Portugal on holiday been here visiting my son since 10 February? What’s going on?

0 Helpful
2 REPLIES 2
Chris_B
Grand Master
Grand Master

‎19-02-2024 06:43 PM

@Lesleykay1956  if you’re on contract, did you enable roaming on your EE account? This is done by texting and roaming to 150 or by calling customer services.   If you’re on PAYG you’ll need to purchase a 7 day roaming pass.  

bristolian
Legend
Legend

‎19-02-2024 08:05 PM

What makes you think your phone has been suspended? Has it worked in Portugal before? Does it show a connection to any Portugese networks?

Is your phone on PAYG or pay-monthly?