Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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network connection failed

I don't seem to be able to send and receive any texts, not just automated ones. My sim card can't connect to any network. I tried automatic network, it didn't work. then I tried to manually connect to available networks, it failed too.I don't know wh...

artima by Explorer
  • 544 Views
  • 3 replies
  • 1 Helpful

Roaming v spend cap

Hi allI'm not paying extra for roaming, because that's basic theft.I have my spend cap set at zero, so can I safely leave my phone connected while abroad to receive any texts? What will happen to people who call me? Previously I've been charged for t...

EAB25 by Established Contributor
  • 3510 Views
  • 10 replies
  • 3 Helpful

Re: Spending cap

Hii have just upgraded and part of my new contract is free data roaming abroad. I have a zero spend cap but you say this has blocked my data roaming abroad - how can I resolve this please?

Not receiving OTP in Italy with UK phone

I have just moved to Italy and used my UK phone to open a bank account. However, I am not receiving any OTPs. I have double checked the number with the bank, the country code (+44)  is included, restarted the phone, tried different mobile networks. N...

nlyons1 by Explorer
  • 644 Views
  • 2 replies
  • 0 Helpful

Call failed

Iphone 14, just returned from Singapore where i had an E sim. Think i need to “reset” so that i can dial 150 OR any other number and get through! All i get is “Call failed”. Do i need a new Sim? Can i reset my phone to get it back to original ee sett...

Resolved! 22202

hi. had message saying voicemail message. click or call 22202 to hear message. is this chargeable if i click on this link rather than going to phone and then voicemail button

effer by Explorer
  • 4706 Views
  • 3 replies
  • 0 Helpful