Forum Posts

Limited access

Why is my service limited? I can’t send texts and when I make calls it directs me to the payment line I paid on 1.11.2023

No service/signal in EU

Hi, I am currently abroad in the Netherlands and have passed through France and Belgium without being able to connect to any service in either country. I am on a monthly plan and I have abroad roaming on. I have even gone to apple to check it might b...

Maomaemse by Investigator
  • 2032 Views
  • 12 replies
  • 2 Helpful

overseas calls

When I try to call overseas or message and I am using the correct country code the message will not go through. Why? 

4GGEE

Question how do I top up my 4GEE WIFI on my top up card? Any help would be greatly appreciated thanks 

WiFi Calling

HelloI live in virtually a mobile blackspot and have to rely on WiFi calling to ensure I can make phone calls at home - whilst the map guide says I have a 4g signal indoors/outdoors at my home, which I do, it's so weak/slow that calls over volte are ...

Rfox87 by Visitor
  • 327 Views
  • 1 replies
  • 0 Helpful

4gEE smart hub not getting WiFi signal?

Hi I’m wondering if anyone can help. Recently switched over to the 4gEE smart hub as apparently it would work better for my home setup (faster mbp for work from home and gaming). Had the smart hub for around 2 months and after the first month started...

Yy13 by Visitor
  • 344 Views
  • 1 replies
  • 0 Helpful