Mobile Services

Picture messaging charges when I haven't sent pictures?

Every now and again I get charged for picture messaging when I haven't put pictures on messages.What's going on.

Booking sheet/delivery label not loading

Hi, I have booked a repair via DPD courier who will collect my broken phoneThe link I was provided with to print the booking sheet/print label gives an error and I have tried several browsers and devicesHow can I print this off please? I'm anxious th...

Why do i get charged for roaming but the network didn't work at all.

Cannot receive verification SMS

Hi, I have recently joined EE and have ported my number over. I have got an SMS from EE on Thursday evening (26/10) that the port was completed. I have switched my phone off and on again and indeed my number was pored over. I can also send SMS messag...

Calling from Nepal

I asked EE on the phone to enable international calling 3 days ago and it’s not been done. I also paid for a calling from abroad service. Now I’m here nothing working!! As I can’t text 150 how can I contact Ee who have really let me down. 

Missed call notification doesn’t work

Hi,I would like to receive a text after i have missed a call. if i am already on a call or do not available I don’t get a notification that someone has tried to call me. I’ve tried to call my voicemail to reset it by turning off/on but it didn’t help...