Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 195 Views
  • 0 replies
  • 3 Helpful

Cellular network not working from NZ

I am in New Zealand and my iPhone 14 Pro is unable to connect to a network. I was in the US, and I managed to connect to a network fine and constantly travel around Europe with no issues.As I am not able to contact EE on any number from overseas I am...

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lucaric by Visitor
  • 954 Views
  • 1 replies
  • 0 Helpful

Re: Replace lost sim

Hi, currently abroad and lost my EE contract sim…unable to contact EE by phone obviously to block it and reorder. Is there another way to get in touch? Thanks

Ma16666 by Visitor
  • 368 Views
  • 2 replies
  • 0 Helpful

ASIA Roaming

Hi currently in Singapore then Thailand and my phone wont work . I have no data calls, anything apart  from WIFI. I cant send a text to EE with a passport upgrade they dont go through, im completely stuck!! . There is no live chat just the bot theyve...

LaChevre by Visitor
  • 577 Views
  • 1 replies
  • 1 Helpful

not receiving text Confirmation code

when i am trying to login somewhere and i normally receive confirmation text to login i have not received any at all and if i do it 30/40 min later even tho normally its instant. i tried with wifi and data and different web browsers nothing. cuz norm...

nav2222 by Visitor
  • 410 Views
  • 2 replies
  • 1 Helpful

Barred number

Can anyone shed light on why 0800 number is barred from my phone ??

Lisajt by Visitor
  • 393 Views
  • 2 replies
  • 1 Helpful

Travelling to St Helena

I am planning a trip to St Helena in February. Will the £15 add-on for roaming be available there please?

Valm1 by Visitor
  • 449 Views
  • 1 replies
  • 1 Helpful

International calling while abroad

I'm currently based overseas, and I need to make a call / text using my UK number. I have enough credit (PAYG) but it won't let me connect.I need to either call or text to ensure that my number does not expire as I have not used it for almost 3 month...

Lemmiwinks by Investigator
  • 2002 Views
  • 15 replies
  • 13 Helpful

Stuck abroad with no means of data, calls or texts

Hi,I've been an EE customer for many years. Recently my contract expires and I requested to switch to PAYGI'm assuming this has taken place as I suddenly have no means to access minutes or data (including the £25 roaming pass I've purchased)There's n...