Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Data

Hello I am in America, before I left home I called 150 and they told me I could use my phone in America for £25 per month

Phone blocked in Thailand

Resolved! is using mobile in guadaloupe classed as in france?

travelling to guadaloupe is this classed as france for mobile services?

Rising Bills on new contract

On a new contract, started a couple of months ago. I've gotten an email to tell me they're raising the prices already.Is this standard practice for companies now? Get people on the contract, then increase the price of the contract shortly after they'...

Resolved! Roam Abroad Pass

Hi,I am new to EE and have Roam Abroad Pass included in my 24 months contract.Can you confirm the following please?Do I need to inform EE when I go abroad?Is there a maximum data allowance abroad, even if I have unlimited data at home?Finally, anythi...

Voicemail issue

Hi all. I have 2 iPhones under EE in my name. Both of them are unable to access voicemail and haven’t since the start. It comes up with “unknown error” on a blank grey screen and says that calls to voicemail fail. I’ve tried every self help article g...

User busy problem

Hi I’m unable to call my wife’s phone not blocked ! been like it for a month now mobile number is with ee - she can call me but whenever I call her it sais user busy ? Appreciate any help - will probably call Ee when find time we both have iPhones v...

Re: Mobile balance data usage

What’s my balance

Voicemail Messages - Finding Past Messages

On Friday (2/2/24) I received a Voicemail message, so I phoned 22201 to hear it. I then wanted to hear it again, so I pressed "1" on the keypad (to go into Voicemail), which gave me three pieces of information.(a) "No New Messages".(b) Option "2", f...

Able to receive but unable to call or send texts while abroad

I am currently abroad and have a received a text from EE saying that I need to make a chargeable call/text or use data or I might lose my account. I can receive texts but am unable to text or call anyone. I have enough credit in my account to do both...