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Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! Roaming charges in Sri Lanka

Using my phone in Sri Lanka, with a UK contract, the website info suggests I will have to pay two separate daily charges: one for calls & texts, and another charge for data.  Is this correct?

JV24 by • Visitor
  • 3360 Views
  • 1 replies
  • 1 Helpful

Phone calls not connecting

New to EE. Transfer/PAC all done. Phone working for wifi calls and texts (both using wifi & mobile) but cannot make phone calls - they immediately drop without connecting. Mobile strength not great but OK.I have tried switching on/off, resetting, eje...

Resolved! Roaming EU pass

I have this active on my account at £2.29 (I think) per day, does it automatically kick in when I connect to the local network or do I need to do something?  Ta

Nigelb72 by • Investigator
  • 460 Views
  • 2 replies
  • 3 Helpful

Can't access EE WiFi (coverage boost)

I'm unable to access EE WiFi. On a monthly plan and activated the coverage boost add-on.When I select EE WiFi network, it asks me to sign in and then redirects to log in page where the only options are for EE broadband customers.When I add the networ...

pwalk by • Established Contributor
  • 1918 Views
  • 12 replies
  • 0 Helpful

Huge charge for calling my French bank

So I had to call my French bank in an emergency to sort out my buy to let. the French bank website said  to call on an 0810 number at ‘local rate eur0.09’EE on my bill they charged my £5.33 per minute resulting in a massive £495 call charge!!ee have ...

natkins by • Investigator
  • 1255 Views
  • 37 replies
  • 2 Helpful
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