Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! Voicemail

For some reason I no longer have a visual voicemail so I don't  know who's called and I can't cancel any of the after hearing the message- anyone else have the same problem

Liz182 by Explorer
  • 328 Views
  • 3 replies
  • 0 Helpful

Resolved! Roaming in USA and Mexico

HiI have 3 contracted phones on my EE account, one each for myself, wife and son. We are going on holiday for 10 days in the summer to the USA and Mexico. I was wondering what is my best (ie. cheapest) option to be able to roam while we are out there...

hawkerpaul by Established Contributor
  • 5742 Views
  • 5 replies
  • 3 Helpful

Resolved! Roam Abroad Pass

I am about to purchase a Roam Abroad pass for use in Australia for two months at 25 pounds per month.But I'm a bit confused. In the 'Get Ready to Roam' section on the EE website it says:  Before your trip, turn off WiFi Calling or you will be charged...

SJWstar by Investigator
  • 474 Views
  • 6 replies
  • 2 Helpful

Resolved! Received Picture Message - Text notification

I've received a couple of text messages saying :You have received a Picture Message from [mobile number]. To view the message, visit https://get.mms.ee.co.uk/ee/ and use your mobile number [my number] with the password [password shown]Is this a secur...

Roaming in Australia

Currently on holiday in Australia. Mostly been using WiFi but today had to use data. I had organised roaming before I left the UK. My phone now says that I don't have a SIM card and cannot connect to a network. Anyone with any suggestions? Have tried...

Donald-B by Explorer
  • 558 Views
  • 5 replies
  • 2 Helpful

Cannot receive verification codes

Hi! I'm trying to verify an account from a South Korean app, but I can't receive the verification code.I have only ever had EE and can send and receive other messages, and other people I know who have different UK phone providers have received the co...

Minutes from anywhere

I recently had a bill of over £350 as I was in Thailand for much of December, I had bought the daily roaming pass however made some fairly long phone calls however I have since seen that you can add a 120 min calls from anywhere pass which is £26.10 ...