Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Call waiting

Hi, I did switched on the call waiting on my phone but still not working. Is from the sim as with different sim the call waiting is working. 

Resolved! Voicemail

For some reason I no longer have a visual voicemail so I don't  know who's called and I can't cancel any of the after hearing the message- anyone else have the same problem

Liz182 by Explorer
  • 328 Views
  • 3 replies
  • 0 Helpful

Resolved! Roaming in USA and Mexico

HiI have 3 contracted phones on my EE account, one each for myself, wife and son. We are going on holiday for 10 days in the summer to the USA and Mexico. I was wondering what is my best (ie. cheapest) option to be able to roam while we are out there...

hawkerpaul by Established Contributor
  • 5743 Views
  • 5 replies
  • 3 Helpful

Resolved! Roam Abroad Pass

I am about to purchase a Roam Abroad pass for use in Australia for two months at 25 pounds per month.But I'm a bit confused. In the 'Get Ready to Roam' section on the EE website it says:  Before your trip, turn off WiFi Calling or you will be charged...

SJWstar by Investigator
  • 474 Views
  • 6 replies
  • 2 Helpful

Resolved! Received Picture Message - Text notification

I've received a couple of text messages saying :You have received a Picture Message from [mobile number]. To view the message, visit https://get.mms.ee.co.uk/ee/ and use your mobile number [my number] with the password [password shown]Is this a secur...

Roaming in Australia

Currently on holiday in Australia. Mostly been using WiFi but today had to use data. I had organised roaming before I left the UK. My phone now says that I don't have a SIM card and cannot connect to a network. Anyone with any suggestions? Have tried...

Donald-B by Explorer
  • 558 Views
  • 5 replies
  • 2 Helpful

Cannot receive verification codes

Hi! I'm trying to verify an account from a South Korean app, but I can't receive the verification code.I have only ever had EE and can send and receive other messages, and other people I know who have different UK phone providers have received the co...