Mobile Services

Re: How do I access online chat

Hello , ca someone from your company help me with my phone please? I try to call you and to contact you from two weeks and nothing happens I can not receive phone from a landline number, I need this urgently please.

I can't make a call out and I'm abroad HELP?

I am currently in Tobago and I have a few calls to make and I'm being told by an automated voice that there's restricted calls by the OWNER which is ME and I can't call out! HELP! I need to make some calls to the UK

Advice

Waiting for a text for help it's still not arrived. So two things really, 1st need a upgrade so need some advice as want to stay with same or similar plan and I need a new mobile. 2nd signal issues in my area who deals with that?

One time only Passcode from EE only can’t receive

Can’t receive One time only Passcode from EE only. But can get them from banks and another place and can receive normal text messages

Resolved! Roaming in Canada with Roaming Pass (text/calls to Canadian numbers included?)

I have the Roaming pass activated. I just arrived in Canada and the automatic text I received from EE tells me I can use my minutes, texts and data at no extra cost.But that same message also tells me what the costs are for calling or texting to coun...

My line is not receiving text messages abroad

To technical experts I can’t receive massages after communicating back to London officials four times

Re: Charges for receiving texts whilst abroad

I got told the same this never used to be the case, time to find a better supplier

Lost my phone, reported it, have been sent a new SIM. The new SIM doesn't work.

Says 'No Service'.Helpfully all of the avenues to get customer support in this area seem to be by phone, which is obviously more complex when you have lost your phone or your phone doesn't work

Voicemail

Hello,Nobody is being diverted to my answering machine? Don't know why. When I'm pressing the voicemail icon I'm just getting the message not possible to connect my call.

Albania roaming data add-on

I'm travelling to Albania as a PAYG customer.When I travel to the EU I use the text code ROAMEU7D add-on..….( 7 day EU roaming pass costing £10)Obviously I can't use this text code in Albania, but can anyone tell me what text code I can use and how m...

Mobile Services

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