Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! Roaming in Mexico

Hi I arrived in Mexico yesterday and my s24 won't connect it states emergency calls only.Before I came I went to the EE shop and add the roaming pass I got a text saying I can roam in Mexico, but it does not work.I am having to use hotel wifi which i...

Jimbouk by Explorer
  • 486 Views
  • 4 replies
  • 8 Helpful

Roaming

Im currently away in American my Phone can only pick up 2G when 4G is available. I have tried all the setting options. nothing seems to be working. any suggestions?

Resolved! Can’t turn off VM

Can’t turn off my VM via 150, I get a response suggesting it’s not possible and to try later

PaulDH by Investigator
  • 317 Views
  • 1 replies
  • 1 Helpful

Re: Can’t receive calls

Was this resolved? I recently moved to EE and now I'm getting the same issue as posted. EE don't know what's going on and they want me to travel to different areas to see if it's a mast issue. Thanks

Molokai by Visitor
  • 289 Views
  • 2 replies
  • 1 Helpful

No knowing international phone numbers

My wife called Qatar airlines on their uk number from her ee phone to cancel her booking (the ee contract is in my name). They gave her a number and asked her to ring it. She rang the number twice totalling about 70 minutes. To my horror and dismay m...

Moh18 by Visitor
  • 694 Views
  • 11 replies
  • 1 Helpful

Resolved! Re: Someone has the same phone number as me

Hello, I have EE and it is indeed possible to have the same phone number as someone else. I'm getting endless calls/texts from somewhere in the middle east, I'm in someone's family group chats(!), it's bizarre and concerning because surely my number ...