how do you get in touch

badgirlchar · ‎27-07-2023

How the hell am I supposed to get help when your numbers just lead to AI. This is literally so annoying Im crying with frustration

Northerner · ‎27-07-2023

Hi @badgirlchar

Call 150, select your issue, enter the number and you'll get connected to an operator.

Or use live chat.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Chris_B · ‎27-07-2023

@badgirlchar Stop selecting option 1 when you call customer services.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

BigJokeEE · ‎05-08-2024

You are not alone. EE / BT are beyond saving. I have had ongoing problems on a weekly basis since mid February, with no lines. then incoming lines only then no going lines. I have made 36 telephone calls to "Guides" who contradict each other. I seems that the right hand doesn't have a clue as to what the left hand is doing.