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how do you get in touch

badgirlchar
Visitor

‎27-07-2023 10:57 AM - last edited on ‎27-07-2023 01:16 PM by EE Community Moderator

How the hell am I supposed to get help when your numbers just lead to AI. This is literally so annoying Im crying with frustration

3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎27-07-2023 12:46 PM - edited ‎27-07-2023 12:47 PM

Hi @badgirlchar 

Call 150, select your issue, enter the number and you'll get connected to an operator. 

Or use live chat.

Thanks 

 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Chris_B
EE Community Star
EE Community Star
In response to Northerner

‎27-07-2023 01:38 PM

@badgirlchar  Stop selecting option 1 when you call customer services. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
BigJokeEE
Visitor

‎05-08-2024 08:51 AM

You are not alone. EE / BT are beyond saving. I have had ongoing problems on a weekly basis since mid February, with no lines. then incoming lines only then no going lines. I have made 36 telephone calls to "Guides" who contradict each other. I seems that the right hand doesn't have a clue as to what the left hand is doing. 

0 Helpful