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Discussion about Mobile services, like roaming, calls, messaging etc

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Receiving calls from the UK whilst in Hong Kong

Hello,I am a pay monthly customer. Currently in Hong Kong and have received a call from the UK which lasted just under 10 minutes.I subsequently realised that this will now cost me 2.52/minute!Can I retrospectively add the "30 minutes from anywhere" ...

Myinty by • Visitor
  • 398 Views
  • 2 replies
  • 0 Helpful

Help

Hi. I’m currently in Bali, Indonesia and if I try to make a call I’m diverted to what seems like a local automated service which tells me my number has been blocked?

Incorrect number.

Hi, when I try calling a friend I get the message "you've dialled an incorrect number" even though it is definitely correct.  Why I'm posting this to a forum I don't know, I guess ee only have AI doing email now? 

Cant recieve texts or calls

Don't know when this started, but I can't log into some of my apps now because of the two factor authentication because it needs a code from a text. I've tried ringing it from a different phone and it doesn't go through. Can't message ee as that does...

Chez89 by • Explorer
  • 366 Views
  • 3 replies
  • 0 Helpful

Data & Texts abroad in Europe

Hello everyone, im currently away in an EU country and I have data roaming in the EU activated. I was able to text, and use data but now it’s not letting me even though it’s turned on and says “£2.15 a day data roaming in use”. As it wasn’t working I...

CF110 by • Visitor
  • 589 Views
  • 4 replies
  • 0 Helpful

Signal in the London tube

For over a month now, my phone will not connect to the EE wifi on the tube. I’ve already forgotten the network, restarted my phone several times in and out of the tube, tried reconnecting, etc. I’m on a pay as you go service. Is there anything else I...

Bahrain

No solution found agents at EE are highly incompetent don't know their own products and sell it to the clients my credit pay as you go was eaten up GBP 20,-- lost in 3 days hardly made any calls or texts from abroad Bahrain. Called EE long distance c...

Fbasheer by • Investigator
  • 646 Views
  • 3 replies
  • 1 Helpful

Resolved! Can't properly unlock from EE?

I recently switched over from EE to Vodafone, as Vodafone is better in my area. My EE SIM is no longer live, but can't use my Vodafone SIM because my phone is still locked to EE. I know this because other live EE sim cards work in my phone.I've been ...

Coto by • Visitor
  • 1471 Views
  • 9 replies
  • 1 Helpful
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