Mobile Services

Add a device to a sim only contract?

I have a sim only contract but my phone is broken. I want to take out a plan for a device on the same plan, is this possible? If i go to just set up a device plan it automatically includes airtime, but then i will be paying for 2 sets of airtime

How to activate call conferencing

Please help me to activate call conferencing facility

How can I opt out of EE unsolicited text messages?

I keep getting messages about EE services like broadband and gaming etc.I have opted out but they keep coming, usually when I'm right in the middle of doing something important that needs no interuptions.How do I make it stop?

Wifi calling not working

Hi, My WiFi calling has recently stopped working and I don't know why.I live alone and use no other devices, so cannot test if it's my mobile or the router/Internet itself causing the issues. Is there an outage of some kind that's causing this? I don...

Re: Temporarily unavailable

Before I was doing payments through my EE account to some games in the playstore but now says that my method of payment as EE is unavailable and I have funds on it. How I can do purchases again?

Re: SINGAPORE ROAMING

Hello,I don't think that this response helps many EE users who travel abroad.Most of the major providers in the UK give the option to their customers nowadays to use the usual UK allowances in many countries like Singapore with a daily fixed fee. The...

Phone Data in Turkey

I am going to Turkey for 6 Weeks working and I am going to need a lot of data - what is the best way to do this without costing a fortune?

Hi i am just went to india

HeyI am just come to India and i want to yous my mobile network as normal or roaming but i want to get all text msg and call any time any where, What i have to do for get network

Using my mobile in Spain

Hi, My daughter is going abroad to Gran Canaria for 12 nights and currently has unlimited data on her mobile plan. My daughter will be using the mobile to call her boyfriend on whatsapp and for listening to music etc.It looks like its more cost effe...

Urgent Assistance Needed: sms Verification Code Retrieval

Hi EE Team, I hope this message finds you well. I'm facing a difficulty in receiving a text and really need your help. While I understand that enabling roaming would be the easiest solution, unfortunately, I didn't have the opportunity to opt-in fo...

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