Mobile Services

Mediterranean cruise - mobile roaming

HiI am going on a cruise around the med and do have Europe roaming but looking on the EE website it says I may need a roaming pass to use the internet through EE mobile network. The website does not link me to a specific product or roaming pass.Any h...

Re: my new iPhone 15 not recieving or making calls and no 4g or 5g

ive got the same situation  New Iphone 15, new sim, transferred everything over, Whatsapp works but cannot make calls..  can not call 150.  need phone for work HELP 

Unable to make a phone call

Not receiving text verification code from WhatsApp

I have just got a iPhone 15 Pro from EE.  I am trying to get my WhatsApp verified on the new phone.  However, it says a SMS has been sent but I never receive.  Also the call option doesn't provide me with a code either.  Has anyone else had this issu...

Re: Mobile not working in ireland

Mine isn’t working either. This seems to be a running theme 

Re: How do I access online chat

Hi I can't call or use my Internet? And my bill is up to date

Rooming in the USA

hey so am in the USA at the moment and I need to use my UK phone number for  work and to allow othere people in the uk to call me for free is the rooming plan for £25 allow me that ? 

Calls and data abroad

I have 2 mobile phones on my account my son has one in Amsterdam with him and he says it has run out of data etc and he can’t call or use WhatsApp I’ve added a free roaming abroad add on from ee but he says it hasn’t worked