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Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by • EE Community Support Team
  • 787 Views
  • 0 replies
  • 3 Helpful

Resolved! Urgent Issue: Unable to Receive One Time Passcodes (OTPs)

Hello everyone,I’m reaching out to see if anyone else has experienced similar issues or has any advice. For the past 2 months, I’ve been unable to receive one-time passcodes (OTPs) via text message on my EE phone number. This problem isn’t isolated t...

ryanhdyt by • Investigator
  • 1528 Views
  • 8 replies
  • 2 Helpful

Phone contract not what we’d agreed to when upgrading

Upgraded over the phone to iPhone 14, 25mb data, doubled to 50, price matched to Tesco mobile.  All good till the 1st bill arrived.  £15 more than expected, 5mb of data.  Phoned to query, but have no email or text to confirm details of new contract. ...

TonyPrice by • Investigator
  • 475 Views
  • 3 replies
  • 1 Helpful

Anyone ever experienced this?

Both mobiles on my account were  inactive (powered off) for several months.  When they were turned back on, neither of them found the EE network.  I had four bars of signal and received a message saying the mobile was not registered on the network wh...

fralom1 by • Investigator
  • 381 Views
  • 4 replies
  • 0 Helpful

Roaming bolt on not working

Currently cannot connect to foreign networks in Canada despite there being signal on partners EE bolt on sim, we both have the add on but don’t know how to fix the issue, unable to reach a human and the ROAM text to 150 won’t go through

Cap

My son is in France but can’t access the £2.70 a day for roaming 

Ashimoto by • Visitor
  • 317 Views
  • 3 replies
  • 0 Helpful

Resolved! EE WIFi

Hi, Just something i seem to have noticed and wondering if anyone else has. When i try to login to 'EE WiFi hotspots' in the field it doesn't let ee mobile customers login? Is this the way it is supposed to be?

bdg0514 by • Contributor
  • 594 Views
  • 2 replies
  • 1 Helpful
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