Mobile Services

Resolved! Data roaming eu

My daughter is in EU and can’t set up her data roaming. She texts 150 and it doesn’t accept the text. What choices does she have? Thanks

Resolved! No Calls or Texts Abroad

I am currently in the USA on holiday. I added the Roam Abroad Pass before I came. I can use data while here but calls and texts aren't working.I have tried texting ROAMING to 150 but because I have no texts it won't send. I have tried to go to my acc...

Getting a code while abroad

Hi there, I am currently in north Africa and trying to get a verification code from my Paypal account, however nothing is being received, I also cannot call the EE customer service - the call is not going through. What do I do?

Resolved! Re: Contacting EE from abroad with a phone that won't work

Hi, I want to bump this thread please. I am abroad, have the EE app, have nothing but SOS on my phone so cannot phone... I can't get wifi calling started, or send a text, and desperately need to speak to someone live online chat! How can I instigate ...

Changed SIM in my phone now my sister is showing user busy

My sister and I are both with EE. She has an Oppo phone and I have a Samsung A54. Never had any problems until yesterday when I called her and it was showing user busy which turned out to be incorrect.I have always had the same number but my last p...

30mins anywhere

Needed to make an emergency call from Turkey purchased the 30min anywhere package to do this. Turkey is on the list of countries but I could not make any calls went through settings tried changing them still nothing. How do you get your money back

Re: Roam like home

I only have a SIM data and therefore cannot text!!! Not very helpful EE. Every time I try via the website to Roam like Home address on it tells me that there is a problem with purchasing add ons!

Premium Rate Text

Hi,I am trying to enter a competion but it wont let me send the text to the 84xxx number. I have increased my cap, turned it off completly but the text never goes anywhere. I have powered the phone on and off multiple time, waited 24 hours in case ...

Data roaming. I only need 14 days I don't want to pay for a month

I only need 14 days data roaming although I don't know what that gives me, I don't want to pay for a month how do I get round this?

Roaming not working despite everything being enabled

My data roaming isn’t working, it worked the first day I was abroad (Spain) but isn’t working now, I have signal and 4/5g shows up but doesn’t work. Roaming is enabled in my phone settings, I have texted ROAMING to 150, my spend cap is set to £20 (mu...

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