Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE is causing me major grief abroad

I’m in major need of help. EE is causing me so much grief. I arrived in Greece today and got the welcome to Greece message, you may use your plan for free still.. Brilliant!!  Crossing the hotel suddenly put me on a Turkish network which is extortion...

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JoeMayn by Investigator
  • 562 Views
  • 7 replies
  • 0 Helpful

Resolved! Purchase of data roaming

Before coming abroad this morning I forgot to purchase what I need (cost about £10/12 I think) to enable me to use my phone in Spain. How can I rectify this?

Wi-Fi calling charges

Why do EE charge a call rate abroad when it uses Wi-Fi when you have also paid for Wi-Fi in your hotel. I pay an extortionate amount of money for my all inclusive minutes and data package and you are using some other companies Wi-Fi for data and not ...

Rob62 by Contributor
  • 11372 Views
  • 8 replies
  • 8 Helpful

Cannot receive text messages when overseas

Hello,I have the Full Works package on my iPhone - including World Talk & Text and Roam Abroad Pass. Roaming is allowed on my eSim and has been activated by EE.When oversea calls and data all work as expected but I do not receive text messages. In th...

_Finn by Valued Contributor
  • 2581 Views
  • 12 replies
  • 0 Helpful

Resolved! Accidently Pressed 222 Number scam Text

I had a couple of calls and went to my phone, noticed a voicemail notification, stupidy i pressed the 22287 link which started a call to "Pinchos Bar" i realised straight away and cut it off but call log is showing connected for 2 seconds, what is th...

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JasonmUK by Investigator
  • 58548 Views
  • 24 replies
  • 12 Helpful

Roaming Activation

Could some please explain to me how does the roaming activation work? What steps do I need to take to activate it?  I can see that I have the £2.47 add-on on my account. Is texting ROAMING to 150 enough to activate it? When do they start charging me?...

hubbycat by Investigator
  • 2324 Views
  • 5 replies
  • 9 Helpful