Mobile Services

New phone number

I have just bought a new phone and contract but need to keep the same number, my current phone is with EE but the account is in a family members name. will I keep the same number that I have now or will it change when my new phone arrives.

Re: Using Phone Abroad

Pay monthly 

Hi. I can't make calls or receive any on my mobile. Can't phone 150

Hi I just bought this mobile and can't receive or make calls.I want to contact 150 but phone keeps cutting off. What can I do please?Thank you. 

Call not possible

HiSorry to revive this chat but I am new to EE and has been experiencing this same issue. I am inable to ring my friend's Vodafone number. I get the message: "you've dialed an incorrect number". Vodafone can't seem to pinpoint the issue and says thei...

Best data deal in China?

I am on holiday in China now and wish to make use of the popular mobile pay apps, some of the functions need data from EE, is there good packs for pay and go EE costumer?, thanks.

Barred incoming calls and messages

Hi, my number is barred from incoming calls and text messages from Amazon. Amazon says the problem is from the mobile phone service provider side. How can I remove this 

I've had this exact same issue- out of the blue last week. I can't connect to my mum's mobile number but she phone me and other people can phone her. I get the same message that "you have dialled an incorrect number". So far EE can't seem to find the...

Data not working in USA

Hi, im having the same issue - one phone works and the other intermittently. (The only fix is to turn the phone on and off a few times) did you manage to fix this or have any tips?