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EE connection problems

Hayley_05
Visitor

I recently came back from abroad where I didn't use my phone, only to connect to wifi. I came home and put my sim into another phone which worked fine before and now I'm having issues with my network. Nobody can call me, mobile connection keeps tapping out and going to emergency calls only and when sending messages it comes up as "error 0". It comes back sometimes and my FB messages come through but it goes again shortly after. Please help. Currently the mobile connection is on "E" . 

2 REPLIES 2
Leanne_T
EE Community Support Team

Hi there @Hayley_05 

Thanks for coming to the community. 

Is the SIM card for a pay as you go or pay monthly account? 

How long were you abroad? 

Leanne.

bristolian
EE Community Star
EE Community Star

In addition to the previous questions, you mention your connection is showing "E" which is an indication of 2G.

What happens if you try making a call? Have you tried toggling flight mode?