Community Activity
Is this a legitimate text from EE?
To say thanks for being a loyal EE customer, and to make sure you're getting the value you deserve, we’ll add EU roaming to your account – for free. So, you can travel Europe without worrying about your data. Reply YES to claim your free EU roaming a...
Text message from 1111 saying it is EE with an offer - genuine?
I have had a text message from 1111 saying it is EE offering me free EU data roaming for being a loyal cystomer? It asks me to reply 'YES' to accept the offer by 26th March. Is this legitimate or some sort of scam?thanks,
Devices disconnecting every 5 minutes
Hello . We switched to EE in October from Sky and have had disconnection issues from the WiFi hub since it was installed. ( Essential Fibre 36 ) The lights on the hub never change but basically we will lose connection every day several times a day. S...
Invoice for a new handset
Hi, we just bought a SIM only handset from the EE online shop and when I tried to obtain an VAT invoice/receipt in order to reclaim the VAT through my company I was told that EE don't do them.I find this bizarre. If I bought it in a shop I would get ...
Contract
Wanting to view a contract of one of the numbers on my account but can't locate contract.
Re: 5G Not Working
I am also only getting 4G in areas I have been getting 5G in previous areas that is been previously. I have spoken to at least 5 different agents who haven’t exactly been the most helpful as it gets to the engineers and they say everything is working...
Bombarded with calls
I'm getting an absolute multitude of scam calls all of a sudden on my mobile yesterday and today from mobile numbers with people claiming to be General Medical Council, BMA & Credit Investigation Bureau - all laughably fake , one of the numbers howev...
HR
I’m trying to find contact details for HR please. Do you have an email address or contact number for HR? Thanks
Resolved! My number has been spoofed
I have had quite a few calls from people saying they had a missed call from me but I never called them. Apparently this is a symptom of spoofing, so my number is being used by scammers to call people to con them. What can I do about this please?
Now TV still active after cancelling EE TV
Hello, I have a similar issue to this post https://community.ee.co.uk/t5/TV/Now-TV-EE-TV/td-p/1338594Essentially placed an order for EE TV in the middle of last year and activated Now, however, I then needed to cancel the order but the Now subscripti...