Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
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  • 1 replies
  • 6 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 630 Views
  • 0 replies
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Resolved! Sim 1 not provisioned

Hey, I've upgraded my phone which came with a new sim card, my old phone still works fine at the moment so want to put the new sim in my old phone till it dies and then use my new phone however, phone is saying: Sim 1 Not Provisioned... How can I sor...

Telboy92 by Visitor
  • 17857 Views
  • 3 replies
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Resolved! Find out if plan is 5G

Hello! I was wondering how I could check whether I get 5G coverage (I just bought a new 5G ready phone) and am a monthly customer. Does anyone know how to do this please?

imimayj by Visitor
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  • 2 replies
  • 2 Helpful

no signal, emergency calls only on Nokia 105

Just bought my child a little nokia 105 for school.  it has been working fine for a week but all day today there are no network bars, I cant call her, she cant call me and she cant send or receive text messages.  Ive had a look through settings - not...

EP4 by Explorer
  • 8068 Views
  • 2 replies
  • 2 Helpful