Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 3962 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
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  • 0 replies
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Can't connect to 4G mast

We have a 4G Home Router 2 in the house for mobile broadband. Nearest 4G mast is 200m away and in direct line of site of the router. Was all working fine, but we are now picking up 3G from a more distant mast - 3G  blue light showing on the router an...

boblehner by Investigator
  • 970 Views
  • 11 replies
  • 2 Helpful

terrible signal in Mayfair London

Since the beginning of last week (when the heatwave hit) all of a sudden there's hardly any signal anymore when I'm at work in Mayfair. Sometimes it's two bars 4G at the most, at other times it's only one bar or it goes down to 3G. Calls often don't ...

drod101 by Investigator
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  • 16 replies
  • 5 Helpful

5G in my area

I seem to get 5G in someplaces in my town Lowestoft Suffolk but it’s very hit and miss what is confusing is that ee says it’s not in my area yet very confusing any ideas why?? 

bazza12 by Established Contributor
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  • 1 replies
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Re: end of contract bad reception

My mobile phone contract ended a few months ago and since then my signal has been atrocious.  I paid about £85 per month for my phone and was perfectly happy with it and, apart from the signal, still am. I now pay £25 a month for a sim only deal. It ...

No internet service

I became a EE customer this coming Tuesday and it's gone worst everyday.No one knows what's going on.  Have signed up for sim deals with my daughter's.Since wednesday have not been getting any internet services.I was told it could be my phone so I br...

Sidsid211 by Investigator
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  • 8 replies
  • 5 Helpful

No EE Network In St Helens Town Centre.

Hi Will today I started off with no internet and now the is no EE phone network. So for the last few days I've been getting a little sign at the bottom saying check your network, this shows 50 times or more in a day. EE what is going on !! In the WA1...

PNO-12 by Visitor
  • 580 Views
  • 3 replies
  • 3 Helpful