Failed calls

[Leah0510]

My phone has been failing both incoming and outgoing calls

It works fine after a quick restart, but such a pain to keep doing this

Not really any network issue

What could be causing this?

[Leanne_T]

Hi @Leah0510 

Thanks for coming here. 

Does the Network Status Checker report any problems in your area? (Please select the 'check status' option)

Are you able to try the SIM card in another phone to see if the same happens? 

Leanne 🙂

[Leah0510]

Network status is fine, I checked that before asking, I dont have another handset to try

Also made sure WiFi calling is off, but still having the same issue

Thanks

[Leanne_T]

Thanks @Leah0510 

I would suggest giving us a call on 150 and the team will get this looked into in more detail for you and let you know the next steps 🙂

Leanne.