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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 5887 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 6804 Views
  • 0 replies
  • 6 Helpful

Mobile Coverage

I live in Bury, one mile from the centre, so not a rural location. If I walk 20-30 metres in either direction on my road I can get a 5G signal. Where I live, there is no 5G signal. 4G only upstairs and very poor voice reception. If it rains heavily w...

Problem with calls Network

Interrupts calls. I can't communicate with the person I calling, and I can hear crackling noises or crackling noises when calling someone. This happens on every phone of 4 people who live with us, regardless of whether we are at home or in the city. ...

Ozga85 by Valued Contributor
  • 930 Views
  • 11 replies
  • 0 Helpful

Humanity!!!!!!

Why can't I get to speak to a human.  I just go round in circles interrupted by various utterly useless texts.  My phone signal is so bad I keep getting from people they can't hear me get cut off etc etc etc.  Fed up with it!

Call internet issuss

Really frustrated cant make calls and send messages when out and about and can only send messages when connected to wifi was on chat to ee then got cut of nearly 2 hours still not resolved!

Re: Is it just me or is ee phone signal poor

yep!  Currently waiting on hold to discuss it with them for the 3rd time.  My phone worked EXCELLENT and now I can barely get service in the house, having to use wifi-calling or it basically doesn't work at all.   There is definitely a change to the ...

anl82 by Visitor
  • 376 Views
  • 1 replies
  • 0 Helpful

cant access CCTV and Webcams on EE 4g

Hi AllI'm really pulling my hair out with this and can anyone help please.About 10 months ago or so, I suddenly wasnt able to access my CCTV on the EE 4G network on my mobile (2019 Sony Xperia XZ3 android).I have trawled google and seen a few other p...