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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2521 Views
  • 3 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1584 Views
  • 0 replies
  • 5 Helpful

Resolved! Enabling 4g on an old Sony Xperia L1

With 3g shutdown in mind EE recently texted me with 2 easy steps to switch to 4g.. Step one is to set Network Mode to 4g. Step two  is to switch on 4g Calling. I found the first one under Preferred Network Type (as there is no Network Mode option) bu...

GedM by Contributor
  • 940 Views
  • 5 replies
  • 1 Helpful

Re: Signal booster?

My daughters live in an area with very little mobile signal outside the house.  They do use Wifi calling but they had an incident at their house they other day.  Someone came and attempted to steal a neighbours car.  They used a wifi jammer to disrup...

Google Pixel 6a phone line issues

Hi there, Wondering if anyone here has had issues with their Google Pixel 6a? Since receiving the phone, whenever I'm speaking on the phone the person on the other end reports various sound issues - sometimes an echo, sometimes just 'a very bad line'...

kate148 by Investigator
  • 2863 Views
  • 16 replies
  • 0 Helpful

SIM card without service

Hi urgent help needed as I have no mobile connection, no service as the sim is still in the phone on data roaming as I’m out of town for holidays. Any help to reactivate my sim. Kindly help

Bliss_ by Visitor
  • 305 Views
  • 1 replies
  • 0 Helpful

Calls

The quality of the calls of late , is absolute rubbish, it ain't my phone either, as have tried 4 different ones & the quality is still absolute rubbish, keeps breaking up , I can hear others well, but others can hardly hear me with it being such a c...

Resolved! No signal for my 75 year old dad.

So, today my dad had to send me a message on facebook messenger.He used to be on BT then O2 and now forced to go onto EE.Today his phone would not let him make or receive calls - i ended up going round and managed to get a  signal after going outside...

Alan2782 by Visitor
  • 416 Views
  • 2 replies
  • 0 Helpful

RUBBISH SIGNAL ON EE BROADBAND AND EE MOBILE

So ive been with EE now for 3 years, me and my partner had 2 phone contracts. At the end of our 2 year contract we were going to go to Vodafone but EE tried keeping us so offered us an upgrade and what they said was a deal, on taking out 2 new phone ...

Mattisse by Visitor
  • 518 Views
  • 2 replies
  • 2 Helpful