Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

keepconnecteddata3.png
JordanTA by EE Knowledge Specialist
  • 1405 Views
  • 1 replies
  • 6 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 630 Views
  • 0 replies
  • 5 Helpful

No signal and no data

Hello, Since Friday my mobile signal is very bad. I can’t hear calls at all, no mobile DATA. We living at the moment BS16 5DR.  My boyfriend have the same problem, so i thought it’s EE fault, may be in this area EE is down. I tried to speak with EE a...

Aiste94 by Visitor
  • 276 Views
  • 1 replies
  • 0 Helpful

Terrible network in the South West

Hi, anyone else having trouble with their signal in the South West? Me, my husband, and our employee (amongst others) have experienced really bad signal for a few months now - we get cut off all the time and can't hear each other. We've had to use Wh...

ericaesme by Investigator
  • 1198 Views
  • 13 replies
  • 2 Helpful

Mobile data

My data isn't connecting properly my apps aren't opening having trouble to do with everything online. It's been like this for over 12 months now and it's has nothing to do with the engineers this is ridiculous and very annoying 

Data

HelloI have just woken up and wanted to switch my data on as I switch it off over night and when I go to the internet options it only shows me WiFi. The data option does not even appear to be able to switch it on

Alexya by Explorer
  • 248 Views
  • 2 replies
  • 1 Helpful

Resolved! 5G on PAYG

Hi there, My Vodafone PAYM contract is coming to the end of its minimum term in a few months and I am looking at various options as I’m going to retain my handset (iPhone 12 Pro)…. As a few EE based MVNO’s have launched 5G on their PAYG services, I w...

Calls Sound like a Darlek on IPhone

I have been with EE for many years signal is very good around the area.  But about 3 months ago people were saying I sounded like Darlek when calling or the caller sounded like a darlek/robotic so I would hang up redial and it would be okay - it’s no...

Queenvic by Investigator
  • 1705 Views
  • 7 replies
  • 1 Helpful

In car signal booster

Hello,Looking for some advice, I spend a lot of time on the road for work (lucky me) and have recently switched from 3 to EE due to woeful signal while driving up and down the country. EE seem to have much better coverage which is good, but I am temp...

Received a 249 text then no network

Hi,I received a text from 249 asking for a rating of EEs network-I did not respond. However now I have no access to EEs network, can not make any calls or texts. I dont understand what has gone on...

Khoey1 by Visitor
  • 466 Views
  • 1 replies
  • 0 Helpful

No network connection

I have a OnePlus 7T and for the last 24 hours I have had no network connection at all. I am in central London so I don't believe it is a coverage issue. I have restarted my phone many times, but this has not solved it, neither has resetting the acces...