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Poor reception

In Mentmore LU7 0QG the reception on EE is hopeless. It quite often in a conversation just cuts out or the recipient cant hear me. Futher I have an additional problem that smart meter readings are transmitted on 2G but that doesnt work either. I woul...

EA02DOC by Visitor
  • 333 Views
  • 1 replies
  • 0 Helpful

No network in SW18 Area

Hi there, does anyone know what is happening with EE. I have to use WiFi calling for the last 3days. From the moment I step outside my home the network is gone. I can not receive calls and can not dial.. no data too… it’s nightmare!

dimoskav by Explorer
  • 333 Views
  • 3 replies
  • 0 Helpful

Mobile data

Hello, I'm new to a mobile contract, updated account through BT, where I used bt hotspots when out and about for the internet, now is it best to ignore WiFi and just use mobile data. scor.

scor by Investigator
  • 445 Views
  • 4 replies
  • 1 Helpful

No service

Been living in my new address for 3 months now. Only time I can use my phone is when I'm at home using my WiFi. I've reported having service issues on 4 occasions now, only to receive the same reply that apparently I should have full service. Spoken ...

Danny82 by Investigator
  • 541 Views
  • 12 replies
  • 1 Helpful

No reception

This morning, my signal went. I can’t call or text anyone. I can only use Wi-Fi, does anyone know how to resolve this? I’ve tried resetting my network connections and turning my phone on and off but it hasn’t worked. Can anyone resolve the situation?...

EE 4G coverage checker

I'm thinking of moving to EE as I've been a Plusnet customer and will get a good deal but when I checked the coverage map for my location I was asked what phone I was using.  I input Galaxy S 6 and was told that I would not get 4G coverage on my Gala...

eeByeck by Explorer
  • 1058 Views
  • 3 replies
  • 0 Helpful