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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 3427 Views
  • 5 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 2762 Views
  • 0 replies
  • 5 Helpful

HUGE NETWORK PROBLEM. NO ATTENTION FROM EE

UK's best network is what is advertised by EE. It should change to WORST NETWORK. Since last 10 days, inside connectivity is lost from my in contract EE mobile phone. Since then at least 15-20 times tried to reach EE. Nothing progressing. Calls backs...

Loss of signal after maintenance

Hion Monday 23/10/23 we a maintenance carried out in my are NR6 in Norwich which was meant to last 5 days. They finished early in the Wednesday, but now I have lost all signal at home. Where I had 3 out4 bars now. When I go out side I may get 1 or 2 ...

Poor signal coverage in Ferrybridge

I would like to express my dissatisfaction about the poor signal coverage in my area. I checked the EE coverage map at https://coverage.ee.co.uk/coverage/ee before switching to EE and it showed 5 bars for 4G and 3 bars for 5G in my postcode WF11 8JY....

KFC2023 by Investigator
  • 464 Views
  • 6 replies
  • 0 Helpful

Data Network issues last 1 week

Since last10 days my data is constantly interrupted connection affecting streaming and WhatsApp calls - worse when indoors - map shows coverage full but actually no coverage at all- only one signal shows I am on contract for 2 years and cant change t...

Akmas by Visitor
  • 288 Views
  • 1 replies
  • 0 Helpful

Band 20

Hi, I am considering importing a Chinese phone that doesn't have Band 20. How important is Band 20 on EE in the UK?

mkpugh by Valued Contributor
  • 3143 Views
  • 11 replies
  • 3 Helpful

Iphone

Loss of iPhone connection in the part of Teesdale in which I live - nearly for 4 dsyswhen will connection be restored 

Poor signal

My wife has an iPhone 13 and moved from 3 but when our WiFi is off she has no network and when she is out it’s also like it. My phone is also a 13 but doesn’t seem as bad but been with EE 2 years

alhashed by Visitor
  • 331 Views
  • 2 replies
  • 0 Helpful