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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2080 Views
  • 1 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1104 Views
  • 0 replies
  • 5 Helpful

No signal

I just joined EE 2 days ago and when I was doing it I was told that in my postcode I would have excellent connection indoors and outdoors however when I use it I only have one bar constantly and the man said I would have upwards of 100mbs speeds and ...

xxxBLCxxx by Investigator
  • 390 Views
  • 9 replies
  • 0 Helpful

My coverage

Hi just joined ee via BT. The SIM card was supposed to go into a spare phone so I could use instead of using my landline - however I can not use as no coverage! can you advise if I connect to my broadband would that help?My Vodafone works fine?

No signal and no data

Hello, Since Friday my mobile signal is very bad. I can’t hear calls at all, no mobile DATA. We living at the moment BS16 5DR.  My boyfriend have the same problem, so i thought it’s EE fault, may be in this area EE is down. I tried to speak with EE a...

Aiste94 by Visitor
  • 277 Views
  • 1 replies
  • 0 Helpful

Terrible network in the South West

Hi, anyone else having trouble with their signal in the South West? Me, my husband, and our employee (amongst others) have experienced really bad signal for a few months now - we get cut off all the time and can't hear each other. We've had to use Wh...

ericaesme by Investigator
  • 1212 Views
  • 13 replies
  • 2 Helpful

Mobile data

My data isn't connecting properly my apps aren't opening having trouble to do with everything online. It's been like this for over 12 months now and it's has nothing to do with the engineers this is ridiculous and very annoying 

Data

HelloI have just woken up and wanted to switch my data on as I switch it off over night and when I go to the internet options it only shows me WiFi. The data option does not even appear to be able to switch it on

Alexya by Explorer
  • 249 Views
  • 2 replies
  • 1 Helpful

Resolved! 5G on PAYG

Hi there, My Vodafone PAYM contract is coming to the end of its minimum term in a few months and I am looking at various options as I’m going to retain my handset (iPhone 12 Pro)…. As a few EE based MVNO’s have launched 5G on their PAYG services, I w...

Calls Sound like a Darlek on IPhone

I have been with EE for many years signal is very good around the area.  But about 3 months ago people were saying I sounded like Darlek when calling or the caller sounded like a darlek/robotic so I would hang up redial and it would be okay - it’s no...

Queenvic by Investigator
  • 1746 Views
  • 7 replies
  • 1 Helpful

In car signal booster

Hello,Looking for some advice, I spend a lot of time on the road for work (lucky me) and have recently switched from 3 to EE due to woeful signal while driving up and down the country. EE seem to have much better coverage which is good, but I am temp...