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Impossible to activate my eSIM without a phone
This is getting beyond a joke. 1. I ordered a new SIM after losing my phone - it arrives by post.2. It takes 20 minutes for customer services to activate it.3. It still doesn't work. After 20 minutes on the phone with tech support, they realise the S...
Resolved! Switch 2 - launch date delivery
Is there any update on whether delivery is on-track for Wednesday? I'm sure I'm not the only one who has received no updates at all since pre-ordering in April.
Order cancelled
My order was cancelled and I haven’t received my money back from the upfront payment
Linking to the app
When trying to link my mobile broadband to the app, it's saying that my billing account number is wrong. Any ideas?
Resolved! Xbox Game Pass Ultimate
Xbox Game Pass Ultimate hasn't worked for 3 months...unfortunately customer service doesn't know how to do it
Cancelled contract within 14 days last month, 48 quid taken from my 100 refund
So last month I attempted to start a contract and cancelled and returned within 14 days because your service has been beyond appalling throughout this entire experience between operators giving me constant misinformation or at worst withholding infor...
Scam letter from Moorcroft
Dear team/ all,I received a (very convincing btw) letter from Moorfcroft Debt Recovery siting I owe money. After digging into (chatting and calling them) they say its from EE. I fear (and assume now) its a pure scam as they were very wage why, how,...
Resolved! Cant remove device from smart hub
Hi all, I have been trying to delete a device/devices from my EE wifi but i cannot seem to do it. When i go on the smart hub page i am going to 'My Network' page and then the list of devices appear in a list. I have found the relevent device and clic...
Port a landline number from BT to my EE landline
Pulling my hair out trying to get this sorted!I have a BT landline. Due to my husbands work, we also had a 2nd line that was used for our broadband. That second line was transferred to EE a couple of years ago, for broadband only and we continued to ...
