Mobile Network discussions

Discussion about mobile networks

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

keepconnecteddata3.png
JordanTA by EE Knowledge Specialist
  • 1299 Views
  • 1 replies
  • 5 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 576 Views
  • 0 replies
  • 5 Helpful

5G EE Mobile Hub Lag Spikes

Hi, I've been having some problems with my 5G EE Hub over the last couple of weeks. I've had the hub in place for two years, by this point I believe.I'll be playing a game perfectly fine, connection has no issues, but every few minutes or so, there's...

Bodehn by Investigator
  • 777 Views
  • 7 replies
  • 0 Helpful

Network fault

Be any ee customer for a very long time and they were always very good but now we have had ee knowing about a fault on a mast for 18months and do nothing to fix it, I was getting 25-30mpbs 4g, now I can barely make a phone call sometimes. They show t...

Nick163 by Investigator
  • 501 Views
  • 5 replies
  • 0 Helpful

Can’t make a call- call ended

For the last two days I can’t make calls, when I dial it immediately gets cut off: call ended. I have 10000 minutes until 22 October. Are there any issues with the network?

Ewaa by Investigator
  • 426 Views
  • 2 replies
  • 0 Helpful

No 5G on my account?

Hi,on my iPhone 13 I never get 5G. I went to Spain and I was getting 5g (my account has free roaming)Shouldn't I get 5G in UK too? my bill doesn't say if I have got 4g or 5g.only says SIM Plan 1GB - Our best speeds – no Max Mbps

bordeline by Established Contributor
  • 3077 Views
  • 5 replies
  • 0 Helpful

No mobile network

My phone all of a sudden says no mobile network and I have tried all of the suggested steps online (such as restarting; updating and taking sim.out and cleaning and putting it back in but still not working. This is the 3rd day without mobile network ...

Geebs916 by Visitor
  • 368 Views
  • 2 replies
  • 0 Helpful

Network Coverage

I live in Worcestershire and over a year ago our Cellphone mast was burned down in a rural fire. It hasn't been replaced and mobile service is inadequate. Do we need to switch suppliers or will EE do something about it?

Signal issues WV15 area

Hi, my EE signal has been down since last Wednesday 20/09/2023 and I have not been able to receive or make any phone calls and cannot use my mobile data.  I have tried to report and it says problem has been fixed but I am still having issues.   

IMG_7327.jpeg
TCO by Investigator
  • 337 Views
  • 1 replies
  • 1 Helpful

Signal

Hey o have noticed in my house and area I have no. Signal what so ever I have tried everything don’t no what to do as I can’t text or phone on my iPhone it’s really starting to annoy me