Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 4432 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 3849 Views
  • 0 replies
  • 5 Helpful

How to use only Edge signal

Hello, Will seem like a very opposite post compared to other questions. I’ll explain first. In our work building, we have very poor 4G or 5G signal, meaning phonecalls are impossible. Wi-Fi calling was my first option but does not work very well as i...

AntBull1 by Investigator
  • 2306 Views
  • 6 replies
  • 0 Helpful

I sound like a dalek/can't be heard

Hi After about 3 or 4 minutes talking, people can't hear me. They say I sound like a dalek. Have tried a new SIM and am up to date with updates. Please help as I am struggling with every single call, either that I make or that people make to me. It's...

Resolved! Had an upgrade. Can't make any calls from mobile

Hi i just recently upgraded my phone to a Samsung S22, however I'm unable to make or receive any calls. I can't even call 150 from my mobile. I'm getting an error *not register on network. I have elderly relatives that u must be accessible to at all ...

Missk47 by Investigator
  • 567 Views
  • 5 replies
  • 3 Helpful

Re: 5g signal

Exactly the same here. On an EE sim only monthly contract which includes 5G. Got a galaxy A14 5G phone. Been on countless calls with EE tech including level 2 all of which say everything is set up their end (and on my handset) for 5G and there are no...

mattzz by Contributor
  • 651 Views
  • 3 replies
  • 0 Helpful

Signal

Does everyone find that the ee signal has go worse since thy introduced 5G where ever I go in the country the signal week one bar on my phone and the price we pay ee and they carnt get you a good signal any where