Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
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  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
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Re: HUGE NETWORK PROBLEM. NO ATTENTION FROM EE

Same here.network down,minimal signal and Internet none existent.what compensation do they give during these issues?.youve signed a contract for a service that has so many issues,surely the customer should receive something as an apology.theyre quick...

bnewfear by Visitor
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  • 7 replies
  • 0 Helpful

Dropped calls

I’ve noticed the service on EE getting worse and worse. Calls drop when I’m on the phone at home and that never used to happen. when I’m in the car there are more dead spots than ever.  I have an O2 Sim card in my iPad.  Although they aren’t known fo...

Cannot Call Out (Can Receive)

Hi,Since this morning I’ve been unable to call out, it instantly says “call ended”. I’ve tried restarting my phone, removing the SIM card, switching between WiFi calling on/off and manually selecting a network yet this still hasn’t fixed the issue.  ...

DMR1 by Visitor
  • 322 Views
  • 1 replies
  • 1 Helpful

HUGE NETWORK PROBLEM. NO ATTENTION FROM EE

UK's best network is what is advertised by EE. It should change to WORST NETWORK. Since last 10 days, inside connectivity is lost from my in contract EE mobile phone. Since then at least 15-20 times tried to reach EE. Nothing progressing. Calls backs...

Loss of signal after maintenance

Hion Monday 23/10/23 we a maintenance carried out in my are NR6 in Norwich which was meant to last 5 days. They finished early in the Wednesday, but now I have lost all signal at home. Where I had 3 out4 bars now. When I go out side I may get 1 or 2 ...