09-11-2023 06:34 PM
HiWe are new to EE transferring to another telco, on a 24-month contract at the end of October. May I ask why we can't receive calls or make calls to 150 to inquire?Thank you.
09-11-2023 06:48 PM
Are you saying that you ported out of EE at the end of October 2023? That would mean your EE phones were disconnected on the same date.
09-11-2023 06:49 PM
Apologise for the typo. We started at EE last month.
10-11-2023 08:16 AM
Hello @jm0511.
Welcome to the community.
Have you ported from another provider?
If yes, have you received any texts to confirm your number port is complete?
Katie
11-11-2023 10:04 AM
yes. I think it is because my plan is only data allowance.
11-11-2023 12:17 PM
Which plan are you using @jm0511?
What happens when you try to call 150?
James
