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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 1377 Views
  • 1 replies
  • 6 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 618 Views
  • 0 replies
  • 5 Helpful

Northern ireland

I am using a Samsung phone, I am originally form London bur currently working in NI. I can never make calls with my phone. It always says I have no network? What can I do to resolve this please. Thank you

010271 by Visitor
  • 288 Views
  • 1 replies
  • 0 Helpful

Network Issues

I joined EE a rew weeks back now, believing all of the hype about being the best network, but my experience is very different. Both at home and work, I struggle with call quality and network reception and also during the 60 mile journey between. Call...

Gjef by Investigator
  • 808 Views
  • 10 replies
  • 0 Helpful

Re: Network Issues

I have same problem, I also get lost of missed calls as phone does not even ring. When renewed with BT I also got taken in,, never had any problems on 02 now mobile is useless with a 24 month contract

honey007 by Explorer
  • 370 Views
  • 5 replies
  • 1 Helpful

No service abroad

I spent £15 so I can use my phone ‘as normal’ when i’m away - as long as i’m I. the EU I should be able to get 4g, service and wifi when ever. It started off fine but all of a sudden I now have no service at all - I paid for it to last up until the 2...

esta04 by Visitor
  • 319 Views
  • 2 replies
  • 0 Helpful

Signal booster?

Hi I am trying to use my hone as a hotspot to work from in my office. But the signal inside is too poor for me to have a conversation on my phone, the hotspot seems to work ok... Is there a simple way of boosting the signal? It is good outside the bu...

jen_s0 by Investigator
  • 792 Views
  • 2 replies
  • 0 Helpful

Terrible

Worst provider I’ve ever been with, can’t ever get a signal and when I do it’s poor. Defiantly leaving at the end of my contract.