Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
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EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
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No wi fi

Anyone else on here on the Kilfinnan mast in Scotland. No service for a week. EE have no information as to when it will be fixed, if indeed it is broken. 

Re: Consistent Signal dropping during calls

My husband and I have been having exactly the same problems for some weeks now. We turned the 5g off and still have the problem too. We’ve been in different geographic locations over the past month and it’s been the same wherever we’ve been.

SLW123 by Visitor
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Poor reception

Up to about 3 months ago, I use to have perfect signal at home (B91). It has now deteriorated so much that we have to stand in the garden to get any reception. What will have caused this and how can we remedy it? 

Crowles1 by Visitor
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Won’t recommend EE

So, I’ve had & still have to deal with EE for 2 years , with bad signal and poor communication. I’ve contacted them, I understand they are busy but I have been waiting for over 3 hrs on and off  !! ) right , so , I have tried to explain to them that ...

Re: Is it just me or is ee phone signal poor

It's poor and it has definately got worse in the last year. It used to be good. It's not just where I live but getting on line for the internet is now very slow if at all an I notice lots of no signal spots when I'm out and about. So it's all over. S...

joffbeck by Investigator
  • 929 Views
  • 7 replies
  • 5 Helpful