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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2553 Views
  • 3 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1658 Views
  • 0 replies
  • 5 Helpful

Network Coverage

I live in Worcestershire and over a year ago our Cellphone mast was burned down in a rural fire. It hasn't been replaced and mobile service is inadequate. Do we need to switch suppliers or will EE do something about it?

Signal issues WV15 area

Hi, my EE signal has been down since last Wednesday 20/09/2023 and I have not been able to receive or make any phone calls and cannot use my mobile data.  I have tried to report and it says problem has been fixed but I am still having issues.   

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TCO by Investigator
  • 344 Views
  • 1 replies
  • 1 Helpful

Signal

Hey o have noticed in my house and area I have no. Signal what so ever I have tried everything don’t no what to do as I can’t text or phone on my iPhone it’s really starting to annoy me 

No signal anywhere

Hi yeah I have no signal like not even 1 bar wherever I am, I have a lot of stuff linked to my current number and sim and don’t know what to do, I’d contact EE but the only way they show is through calling which I can’t do because I don’t have signal

Karsh by Visitor
  • 384 Views
  • 2 replies
  • 0 Helpful

Appalling

Unfortunately had nothing but trouble with EE appalling service, no signal all weekend no WIFI and I pay a small fortune for my WIFI and mobile phone that I can’t use on regular occasions. No help or advice as every time I try to call EE it doesn’t r...

Jdp95 by Visitor
  • 337 Views
  • 2 replies
  • 0 Helpful

Signal

Hi there is no mobile signal at my post code. This affects any phone so not just my service. The coverage checker say no issue and that I can even get 5G. Can someone check please as can never get through to you to discuss. 

OwenB by Established Contributor
  • 393 Views
  • 1 replies
  • 1 Helpful

Re: poor signal cant answer phonecalls

Mines exactly the same……1 or 2 bars where ever I go, they sent a new sim out but still the same. When talking to people the signal sometimes  cuts out altogether. Contract has just come to an end so just debating whether to stay or leave ee

Ssp72 by Investigator
  • 347 Views
  • 3 replies
  • 0 Helpful