Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 4604 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 4114 Views
  • 0 replies
  • 5 Helpful

wifi dialling

I have a Samsung S10 with dual SIM. EE SIM is primary and set to default for calls, messages and data with a Vodafone PAYG SIM as secondary.Problem is there are times when the EE SIM will not do Wi-Fi dialling even though this is set by default for b...

dongorgan by Investigator
  • 860 Views
  • 12 replies
  • 3 Helpful

No service

I have had no service for 10 days in the Newton Flotman area. I just got my iPhone 15 pro max and all it says is no service. What the hell is going on? I have several items with EE and I’m just going to cancel at this point. 

Charny1 by Visitor
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  • 1 replies
  • 1 Helpful

No signal

Hi! I'm currently in Switzerland and facing signal issues. I've already tried manually selecting networks, as well as turning my phone off and on, disabling and enabling cellular data and roaming, but the problem persists. Thanks in advance,

Lena19 by Explorer
  • 526 Views
  • 6 replies
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Resolved! cant receive or make calls

I have 6 devices in my family and all 6 cant make calls or receive them,  I cant contact EE, this is a joke, my wife is a nurse on call today and is now left without any means of contactable device.

EE is the worst

I’ve never had such poor service EE is without the worst I’ve ever been on. I have to call someone twice to get through, constant loss of signal. Don’t even talk to me about speaking to someone because you can get through. I will never recommend this...

Alexor by Visitor
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  • 1 replies
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Re: Worst Network Ever

Good to see after two years it's still consistently **bleep** poor service.That's even if you can be bothered with the apple dance of using the same password to access the dog crap account and pay extra for the privilege of no coverage anywhere, ever...

My voice sounds like a robot on the network

If I try to answer or make a call on the network, my voice sounds like a robot. It cuts out and sometimes drops the call altogether. I can be heard perfectly on wifi calling though and the calls are perfect! Therefore I cannot make or receive any cal...

Brownevo by Contributor
  • 2975 Views
  • 3 replies
  • 2 Helpful