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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 5135 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 5151 Views
  • 0 replies
  • 5 Helpful

No connection in my area

I have started anew contract with EE but have not been able to get a connection. On investigating, I have that EE are having problems in my area. I have now paid 2 months subscription and I think that I should be refunded this payment. I have been to...

KENMOB by Visitor
  • 335 Views
  • 1 replies
  • 1 Helpful

no signal

I don't have signal and the calls are failed, i don't know what to do anymore i think i will change the provider . TERRIBLE!!!!! 

alexuta by Explorer
  • 428 Views
  • 3 replies
  • 2 Helpful

5G coverage reduced

For over TWO years I have had 5G in my home PO94AZ.No problems with Internet, video calls, business meetings etc3 days ago - only 4G. Walked nearer to the Transmitter (Hill by ASDA) still only 4G. No reports of errors or failures in the area. Checked...

Resolved! Donegal

How can I check coverage in Ireland when it won’t accept the post code?

ABCE by Visitor
  • 431 Views
  • 1 replies
  • 1 Helpful

Calling from Ee Phone to Virgin landline

I have a query in that for some reason I am now unable to call from my EE MOBILE to my office landline which is Virgin. I have called off 4  mobiles now all EE contracts with no success. It rings and before it gets to being able to leave a voicemail ...

Lynn7647 by Visitor
  • 586 Views
  • 1 replies
  • 1 Helpful

Re: Is it just me or is ee phone signal poor

It’s not the bars that matter but recently I have actually had to resort to calling people back from the landline as both mobile and WiFi call seem to have failed. Our WiFi is FTTP and over 750mbs and EE suggest we should be in a strong mobile area. ...

Rikbar by Explorer
  • 372 Views
  • 1 replies
  • 0 Helpful