Network issue

Hibt
Visitor

I changed my phone to iPhone 14 Pro and my mobile network is not working. Sim can be seen by the phone but the network is off, which affects my connection to the internet, my imessage and normal calls

2 REPLIES 2
Alex_M
Star Contributor
Star Contributor

Hi @Hibt,

Are you able to see any connectivity bars at the top of your iPhone? Check under mobile data settings that 'Network Selection' is set to Automatic.

Have you tried rebooting the phone since you put the SIM in?

Thanks,
Alex

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bristolian
Legend
Legend

What do you mean by "the network is off"?