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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 3412 Views
  • 5 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 2756 Views
  • 0 replies
  • 5 Helpful

Re: Poor Signal Strength NG22

I have the same problem. I've been with EE for years but the signal strength has only just become an issue. I'm glad to hear that, at least I'm not the only one. No help available from EE, just a promise of a text that never comes.

Coverage in Bethnal Green, Moorfields

Update: 10 January 2025 Over the past few months, our engineers have completed a review of the safety protocols and certifications needed to meet the Government’s legislation and submitted these for approval to the council. Pending a positive outcome...

Leanne_T by EE Community Support Team
  • 9431 Views
  • 17 replies
  • 4 Helpful

Cant make calls

Is there any issues today as I can text and use data but when I ring it ring for a second then cuts out. Check service checker it says its OK The issue started today

Terrible phone signal on EE

Hi everyone,I have come to EE from GiffGaff and now thinking about going back. The signal has been abismal on my mobile phone since the transfer. Before, in work, I had at least half a bar on 4G. Now with EE I have absolutely nothing unless I go to t...

thejedi05 by Investigator
  • 730 Views
  • 6 replies
  • 1 Helpful

Is EE MOBILE coverage in Ilford London OK?

Hi,I just bought a TT150 phone by TTFone, (bar-of-soap phone) and have only used it with my new EE mobile contract (which is lumped in withmy EE broadband router.)The reception is often very poor when i am in Ilford in London.It may be elsewhere but ...

treez by Established Contributor
  • 735 Views
  • 7 replies
  • 1 Helpful

Bert

I am at a Cambridge north hotel next to the station. I have no signals. I try to chat. Th bot Bert says there are no agents and offices are closed but it's 19.18 and Bert says they close at 8pm!! I find this app real rubbish