Phone connection

[Pkevin93]

Is there a problem in the Darwen area as I have not been able to phone or text for most of the day 

[Northerner]

Hi @Pkevin93 

Have you checked EE network status: (check status)

https://coverage.ee.co.uk/coverage/ee

Thanks 

[Pkevin93]

Hi yes but it says no known problem, I think I will call into my local store thank you

[Northerner]

Hi @Pkevin93 

Have you tried restarting your device.

Thanks 

[Pkevin93]

Yes I have tried everything including restarting phone, it even says I am connected to WiFi but still no joy.

I do keep getting "no service" at the top of my phone 

[bristolian]

The coverage webtool has a "check status" option which you can use to check - https://coverage.ee.co.uk/network/ee 

After a check, you can "keep me posted" or "report a problem" depending on the outcome

[Pkevin93]

Hi, many thanks I have now reported it as a problem and will receive an update within 24 hours