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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2575 Views
  • 3 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1739 Views
  • 0 replies
  • 5 Helpful

Choosing preferred network type / disabling 5G

It is a fairly well-known fact that, unlike other networks, EE restricts the ability to choose one's preferred network type. E.g., on an average Android device, navigating to Settings -> Network -> Mobile network -> Preferred network type, presents a...

argymeg1 by Investigator
  • 9086 Views
  • 6 replies
  • 3 Helpful

Rossendale, Lumb and Water coverage

I would like to know what the intention is to improve the Whitewell mast availability?There has been significant issues with bandwitch since December. Today the signal has also now dropped which I believed is currently being investigated. It seems ir...

Mobile

My signal is hopeless who do I complain to, can I cancel this contract, most calls are not coming through.

Re: Pixel 8 Signal Problems

Hey  I have the exact same problem. I never have signal anywhere I go. My internet does not work well. I cant use my phone when I am at work due to signal never working. I didn't know if it was the phone or the network. I will speak with EE about it ...

Problem with 5G or maybe phone

I don't know what's going on, I'm out of ideas.I have a card with 5G EE, the phone also, it is an armored V30Doogee that I need for work.Everything worked fine in the 5G areas, and I was getting 5GBut for almost two weeks, I have a problem to get int...