22-09-2024 07:47 PM
Hello everyone
The mast covering whitchurch in Hampshire appears to be down
Shows full signal but has no internet throughput
Do any engineers watch these threads?
Thanks 🙏
22-09-2024 08:05 PM
If a site is off-service, it provides no coverage. The fact you have full coverage disproves that.
There is monitoring of the radio network, but the symptoms you describe are best reported via the online webtool.
https://ee.co.uk/help/mobile-coverage-checker > "Check status" > If necessary, "report a problem"
22-09-2024 08:16 PM - edited 22-09-2024 08:16 PM
Hi @Duncan1975
In addition to @bristolian you can report issues via 150 CS.
Thanks
24-09-2024 08:55 AM
Thanks 👍