Whitchurch, Hampshire

[Duncan1975]

Hello everyone 

The mast covering whitchurch in Hampshire appears to be down 

Shows full signal but has no internet throughput 

Do any engineers watch these threads?

Thanks 🙏 

[bristolian]

If a site is off-service, it provides no coverage. The fact you have full coverage disproves that.

There is monitoring of the radio network, but the symptoms you describe are best reported via the online webtool.

https://ee.co.uk/help/mobile-coverage-checker > "Check status" > If necessary, "report a problem"

[Northerner]

Hi @Duncan1975 

In addition to @bristolian you can report issues via 150 CS.

Thanks 

[Duncan1975]

Thanks 👍